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Thompson dti6300 twin freeview box with 160 gb hdd.

The box has recorded a cartoon for my son but in the programme library it says its 1hr 10 mins long (not 15 mins like normal) and if i try to watch it or erase it the box freezes and i have to unplug it and start again.I have done this lots of times,can u help please ?
Thanks Daz.

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  • trevallen30 Jul 11, 2008

    i have the same problem with this box freezing if you even try to access the file

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When box freezes turn box off at wall for 30 seconds then turn on again, when red light comes on carry out the following.

  1. Press menu
  2. Press 4
  3. Press 6
  4. Type in 1397
  5. Scroll down to item 7
  6. Move across to change to yes
  7. Press library
  8. Highlight corrupt program
  9. Press blue then green
  10. It can take quite a while to delete
  11. Press back to come out of menu as to need to follow this procedure for each corrupt program

Posted on Jul 24, 2008

Reboot the box you will lose any programs u have saved in library but it will sort problem out

Posted on Jul 19, 2008

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Thomson dti6300-16


You can still record all the freeview channels. What has happened is you've run out of room on your hard drive. First you must deselect all the top up channels;
menu > 'Setup' > 'Customise TUTV', and un-ticking all boxes releases space and produces a report of '100%' free for recording. The time available for recording depends on the size of the hard drive and amount of data saved in each recording and 15% of disc space is not counted. This is for software or programme information etc. and, even when not subscribed, ads from TUTV are downloaded to library. However they are replaced or removed automatically, and messages are deleted after a week.
Also delete all the recordings in the library you don't need anymore.

Oct 02, 2009 | RCA Thomson Digital Cable Modem (DCM305R)

2 Answers

My thompson dtr box will not turn on now.it stays on an amber light and doesnt want to do anything else.1day it was fine,now its not.


Message taken from TopUpTV
Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 06, 2009 | Televison & Video

2 Answers

Thomson DTI6300-16, The amber light constantly flashes, no red or amber lights appear! any help/advise would be welcome


Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 04, 2009 | Televison & Video

2 Answers

I have a Thomson DTI6300-16 freeview box. I'm


This could solve problem
1. Select Menu, Set-Up, Help.
2. Press the Green button on the remote control.
3. This shows the Advanced Information screen.
4. Now press the Blue button which will prompt you with a warning box.
5. Now press the Green button if you wish to proceed.
6. The DTR will take around a minute to complete the reformat, and will then automatically restart itself.
Next do a channel rescan.

Mar 05, 2009 | Arris DCT2608

1 Answer

Recording fails to delete


Record another programme so that you have something above the dodgy one in your library. Then go back into your library and press down, blue then green really fast. This worked on mine.

Jan 02, 2009 | Philips DIRECTV H20 DTV Receiver

1 Answer

Thompson recordable freeview box


It's probably a corrupt file. Probably the first one in your library.
What you need to do is go into the library and quickly delete that file.
You need to press delete and confirm before it has had time to notice the file is corrupt.
I think it's green then blue, might be blue then green. I forget.

BTW, If anyone out there knows how to make use of the USB port on these things, can you let me know?

Oct 15, 2008 | Televison & Video

1 Answer

Thomson DTI6300-25 connections


THOMSON DTI6300-25 my mother has one of these but the recorded programs jam so now she can't watch what shes recordered or record anything else (3rd replacement box to do this)

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5 Answers

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Hi this Greynut i have resolved my problem this is what i did press menu then setup press ok then scroll down to the help symbol then press ok then press the green button on your remote control and that will bring up the page settings and what i did was press the red button which is factory defaults that will take your set top box back to the factory settings you will loose your recorded programs but it will be like new setbox again you will have to follow set up instructions and re tune your set i have got all my disc space back now and no problems with screen freezing or set top going off i hope this helps you.

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2 Answers

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Hi
the DTi 6300 has an RF modulator built in so it will send a signal down the aerial cable. just place the VCR after the Digi box in the Aerial chain and tune your vcr to it on a spare channel then you should be able to record.
Hope this helps
Steve

Sep 09, 2007 | Televison & Video

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