Esp 7 kodak printer error code 3501 - Kodak Office Equipment & Supplies

Hi!

The 3501 error code means "acces door open"

Please be sure that the printer's acces door is well closed.

If this doesn't fix the problem, please do the following:
1. Turn the printer off by pressing the on/off button
2. Unplug the power cord
3. wait for 1 minute
4. plug the power cord back in
5. turn the printer on


Hope it helped.

Regards,

Bogdan

Hello,

According to Kodak....

To resolve this error (3501 & 3601), close the printer access door. The printer will not operate while the door/cover is open.

If the error continues even after you close the printer access door, power cycle the printer:

1. Turn off the power (press the On/Off button on the printer).
2. Unplug the printer power cord from the back of the printer.
3. Wait approximately 30 seconds.
4. Plug the printer power cord into the back of the printer.
5. Turn on the power to the printer.

Here is the link where I found the above solution:

http://support.en.kodak.ca/app/answers/detail/a_id/1467/kw/Error%20Code%203501/selected/true

I hope this helps.

Best of luck!!

This is from the Kodak website.

How do I resolve the error message "Printer Access Door Open" (error code 3501 or 3609)? Published 08/25/2010 11:38 AM ' Updated 01/07/2011 08:40 AM ' Answer ID 1467 How do I resolve the error message "Printer Access Door Open" (error code 3501 or 3609)? To resolve this error, close the printer access door. The printer will not operate while the door/cover is open.

If the error continues even after you close the printer access door, power cycle the printer:

1. Turn off the power (press the On/Off button on the printer).
2. Unplug the printer power cord from the back of the printer.
3. Wait approximately 30 seconds.
4. Plug the printer power cord into the back of the printer.
5. Turn on the power to the printer.

error 3501: STATUS_ERROR_UNIT_OPENED_WHEN_IDLE. You probably had it open when you inserted your cartridges.

Error 3502: STATUS_ERROR_MAIN_PAPER_TRAY_EMPTY. You must have inserted some shortly after you turned the printer on for the first time so don't worry.

Error 3609: STATUS_ERROR_UNIT_OPEN_WHILE_PRINTING. This is also another basic function on the printer.

I would recommend not looking at the errors on a printer test page as they show all errors that come up on the printer, even if they are not important.

Please reseat the printhead 2-3 times.

It means that the Printhead needs to be replaced. call Kodak 1800 421 6699
Thanks

error code 3501 means the front access door is open on the printer. Error code 3502 means the paper tray is empty. The error code 3602 means the print job did not finish printing.

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I can understand your concerns. Just try to copy a document from the printer , by placing it on the scanner glass of the printer and by pressing Copy on the printer.if it copies,that means the printer is working absolutely fine.As far as the printing from computer is concerned,i would recommend you to
Kindly go to control panel-add or remove programs and then remove bonjour,Kodak all in one printer software and microsoft.net framework Go to start,go to run and type in "services.msc", without the quotes in the open box and press ok. restart the following services by clicking on stop the service and start the service. 1. background intelligent transfer. 2.cryptographic service. 3.windows installer. 4. remote procedure call locator. 5. printer spooler. make surethat they are set to automatic not manual.
install the latest version of Kodak software from www.kodak.com/go/downloads Your issue will be fully resolved.

According to Kodak, that error just means the cover was open. I noticed when I print a diagnostic sheet that error shows up whenever I change the ink.

Go to the Kodak.com website and follow their prompts to reach Customer Support for the AiO Printer(s).
Had similar issues with mine and they resolved my problem overnite by sending me a replacement part.