Question about Harman Kardon Go + Play Portable Speaker System for Apple iPod - Matte Black

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Harman Kardon Go + Play Portable Speaker Keeps Shutting Off

I recently purchased a Go + Play portable system and first let me say that it sounds AWESOME!!

However, like clockwork, 10 minutes after the unit is turned on, it shuts off. The ipod keep playing, but the stereo itself shuts off and you have to push the power button to get it back on. Then 10 minutes later it does it again. I am running the stereo through the ac cord, not batteries.

What is the problem?? The instructions are of no help ...

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  • gr0wler Jul 15, 2008

    I've just got a Harman Kardon Go + Play and I too have the exact same problem - after about 5 mins it shuts itself off and I have to turn it on again. There's nothing in the user manual, I've tried using different ipods with it but always with the same result - very annoying with what is otherwise an excellent product.

  • JULIAN R. ACOSTA Aug 15, 2008

    My problem is that one of the wofers doen not work. Any Idea?

    Thanks.

    Julián

  • destiny_k3 Dec 22, 2008

    same thing is happening to me.

  • Anonymous Jan 08, 2009

    Same problem every 10 minutes like clockwork

  • Anonymous Jan 08, 2009

    same problem every 10 minutes

  • wixtedbj Feb 25, 2009

    I bought my HK G+P last weekend and am experiencing the same Power-Off every 5 min problem. But, the REAL bad news is that I purchased it while travelling in Kuwait. Hmmmm, anyone heading there in the next couple days???

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I just had this exact problem. I'm using an ipod mini. I solved it by docking the ipod firmly at the angle
the dock is at and have the ipod at an angle, not flat. I put the plastic and rubber adapter for the mini as instructed and also placed the rubber adapter for the nano upside down to keep
the ipod propped at an angle. (Also can use something similar to keep ipod propped up at an angle)
Took a while when I first used to figure out how the dock worked. The dock is a little weird how it is hinged to go from an angle to flat. Nothing in the instructions about this. By putting the ipod flat it would still have a connection to charge and play but the power shuts off every 10 minutes. I spent a whole night having it shut off every 10 minutes. This drives me crazy when systems have features like that which always seems to cause more problems (just my humble opinion)
By having the ipod at an angle I'm currently just now having it run an hour and 20 minutes and counting with no shut offs,(fingers crossed) but so far so good.
Saw on the internet that if the ipod is not connected firmly the system has an auto shut down. I think the ipod's weight propped at an angle keeps the connection firm. Also some said they want to see the ipod display, there you go!!!! This seems to be working so far for me, may be worth a try...I was about to return mine but I love the sound so I'm keeping mine now!!!! Works fine. Happy camper again.
Please reply if this works for anyone it worked for me.

Posted on Apr 27, 2009

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Fixed it. I use the dock with a cable that connects it with my Mac. The problem occurred when the volume was maxed out on the harman/kardon dock, but low in iTunes. So what I did was simply turning the volume to the max in iTunes and then adjusting it accordingly on the dock.

Posted on Jun 02, 2014

  • Be Ti Nov 06, 2015

    Thanks so much!! This fixed problem on my Go + Play II. Have mine connected via auxiliary 3.5 audio connector to my iPad. Fixed problem when turned volume all the way up on the iPad.

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