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I answered this for you in the blender dept, it will almost certainly be the fuse gear and that's machine cases apart to look in the gearbox.
Fuse gear part number is
4162897 Worm Gear
If you want to make the repair a little faster then the fuse gear already mounted in the bracket is another option
240309?2 Worm Gear Bracket And Gear
I call it a fuse gear, they call it a worm gear.
That's a bit of a task to sort out. If you aren't up for a full strip down and clean up followed by new gears and repack with grease then contact Kitchen Aid for a local repairer. You will be up for a couple of gears and maybe even the top housing if the bush for the accessory drive gear is wrecked. If you need "how to" help then get back to me for step by step.
It would be helpful to get the model number and serial number off of the bottom of the mixer. This will help determine if the gearing has changed at all.
Usually when a mixer is making a lot of noise after replacing the gears we can find a small nick or gouge in the gear. even the smallest damage can cause these mixers to make a lot of noise. Also if you have an older mixer there was a change in the worm gear from 53 teeth to 60 teeth on the gear. If your mixer originally took a 53 tooth gear, and you replaced it with the 60 tooth gear it will make a lot of noise like you are describing.
So first check your serial number, if the first 4 digits are after WL45 your mixer would have a 60 tooth gear, however if it is a WL44 or before you would have originally had a 53 tooth gear and this is what is causing the loud noise.
If your mixer is new enough that it took the 60 tooth gear, then take the mixer apart, clean and remove all gears, clean them off with wd-40 and inspect closely, even the smallest chip can cause a ton of noise.
If you have any questions, or you cannot find the problem feel free to contact us at The Mending Shed.
Colleen Customer Service MendingShed.com 800-339-9297
Hi Jill. Your mixer's gears are made of plastic and can't really handle heavy loads such as cookie and bread doughs. Contact Sunbeam Corp. to locate a parts place near you. You'll need to replace at least the large gear that turns the turntable base, possibly the worm gear that turns the large gear too. Grease these gears when you re-install the parts. You'll have to cut a couple of cable ties to get the machine apart enough to do the work. If this solution has assisted you, please rate it. Good luck! ricardok45.
Check the spring pin that locks the motor shaft to the main drive gear in the gear box. You should be able to turn the motor from the back at the cooling fins and watch the shaft spin in the gear, that is if the pin is sheared. That is a common problem. if you plan on keeping this machine for a while, i recomend that you spend a little more on a quality spring pin,
most likely a stripped worm gear if the motor still runs but the attachments/planetary gear won't turn.
Did this happen when mixing a big batch of dough or when something fell in the bowl that shouldn't have?