Question about Creative Labs Zen MicroPhoto MP3 Player
Hi, trying to sort my daughter's Zen Touch mp3 - It appears to be stuck in "recovery mode". Selecting any of the 4 options - just brings me bck to the "recovery mode" screen. Resetting has no impact. Any ideas??? Thanks, RobbieF stuck in recovery mode
Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!
Posted on Feb 26, 2009
I have the same exact problem and I haven't the slightest idea what to do. This has never happened before - ever - and I've owned my mp3 player for 2 and half years. It's kind of retarded that Creative doesn't include a troubleshooting section in the manual. HELP!!!!
Posted on Jul 30, 2008
Posted on Feb 14, 2009
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Posted on Jan 02, 2017
for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:
1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.
Now reboot. Plug the device in and install the firmware.
If this works as good for me as anyone else lemme know.
Posted on Mar 13, 2008
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