Apple iPod Touch 8GB 32GB 64GB 3rd Generation iTouch Zebra Skin Case Cover Protector Pink and Black Logo
Posted on Dec 12, 2010
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My itouch (model a1318) is disabled for 21 460 070 minutes. my little sister was trying to unlock my itouch while i was away on a tour a week ago, and entered the incorrect code. i have tried to force the itouch to restore to factory settings as i cannot enter the passcode fore the above mentioned time. i have also tried to put the ipod into dfu mode, but the itouch will still not restore. i have recently downloaded itunes 10.1 and this has not helped either. the pc that i first had that the itouch was synced to no longer exists...

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Curtis Sewell

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  • Apple Master 7,482 Answers
  • Posted on Dec 13, 2010
Curtis Sewell
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According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked, but you said that was not possible so you will have to do the following to solve your problem.

If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
For this FREE answer, Please rate me

  • Alan W Kelly
    Alan W Kelly Nov 24, 2013

    I, Alan Kelly, on this 24th day of November, found Curtiss Sewell's suggestions vey helpful. 10 out of 10

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