Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell 944 printer

When I try to print, the carrier just slams from side to side and the screen says to clear the carrier jam. I have done exactly what the instructions say to do and every thing else but stand on my head.
SLC.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 137 Answers

There are two reasons the printer may report a carriage jam - either the carriage is jammed, or the printer thinks the carriage is jammed be cause it does not receive any movement information when it commands the carriage to move. This latter case seems to be the problem you have, and is usually caused by a damaged or displaced encoder strip. You can see what the encoder strip looks like for a different printer here. If the encoder is damaged, unhooked from its supports or covered with ink it could cause the issues you are seeing. If the encoder is still in place you can try gently cleaning it, but I would suspect that most likely you will need to have the printer serviced.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Posted on Jul 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a printer dell 944 and I can,t print anything because of carrier is jam


remove all paper from printer look inside carrier with a flash light to see if something is obstructing paper flow

Jan 30, 2011 | Dell 944 All-In-One InkJet Printer

1 Answer

Carrier is jammed dell printer all in one 944


check and clean the paper carrier and if it continues change the cartridge.

Nov 13, 2009 | Dell 944 All-In-One InkJet Printer

1 Answer

Dell 944 carrier jam


THE CARRIER MAY HAVE A FINE PEACE OF PAPER STUCK IN THE FEEDER ROLLER OR IN THE ROLLER PANS, REMOVE EVERYTHING, GET A CAN OF AIR AND BLOW IT OUT GOOD AROUND WHERE THE PAPER FEED AND EXITS THE PRINTER, THE CARTRIDGE MAY MAYBE GETTING SNAGED ON THE PRINT HEAD ALSO. SHACK THE PRINTER UPSIDE DOWN TO GET ANY TYPE OF MATTERAIL IN THE MACHINE, IT CAN BE PAPER, PAPER CLIP, STAPLE, PENCIL, ERASER MATTERAIL,
INK BUILD UP ON THE ROLLERS, CHANGE THE TYPE OF PAPER YOU ARE USING, IT MIGHT BE CHEAP PAPER PRODUCTS, LABEL GUM STUCK INSIDE THE PRINTER HOUSING AND EVERY TIME YOU USE IT JAMS.

ROD

Feb 13, 2009 | Dell 944 All-In-One InkJet Printer

1 Answer

Carrier jam on dell 924 printer??


eventually I uninstalled it then re installed it and thank god it solved the problem ididnt know it was that easy

Jan 16, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

How to clear carrier jam in Dell Photo All in One 944


simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again
cheers 

Nov 27, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Clear carrier jam


hi,
Follow the wizard on the following website , to help you to pinpoint the problem
http://tinyurl.com/3nh59x


Thanks
Proton

Oct 02, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

When i try to print something on my x5320 all in one printer, the ink carrier slams into the the right side of the printer . on the liquid crystal screen it says " clkear ink carrier jam" ...


contact lexmark sounds like a major fault is it still under warranty ??? I dont think a virus would explain your printers strange problem.

Aug 01, 2008 | Lexmark Printers & Copiers

2 Answers

Cartridge slamming


I have a Dell 924 and the SAME thing is happening to me! it is probably because something called the cartridge band has disconnected. it is actually a thin small clear band that connects to either side of the inside of the printer to guide the cartridge. Unfortunatly, if you don't still have a warrenty with Dell to get it fixed or replaced, you might have to buy a new one or fix it yourself. :(

Feb 01, 2008 | Dell 924 All-in-One InkJet Printer

7 Answers

Carrier jam on dell 924 printer??


I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps

Dec 13, 2007 | Dell 924 All-in-One InkJet Printer

5 Answers

Dell 944 All-in-One Printer - printhead carrier jam


I just found that one of the little feeder rollers (??) on the roller bar has jumped out and is sitting (still attached by its spring) on top of the roller bar. I reckon that's curtains for the printer. Am I right or is it repairable?

Nov 25, 2007 | Dell 924 All-in-One InkJet Printer

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

Related Topics:

139 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...