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Xerox Copier problem

I have a 10 year old Xerox XC865 copier that is showing an H4 error code.

It also need a drum cartridge. Is it worth the cost or repair?

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  • vitamum Jun 30, 2008

    WOW It worked!! You're a gem. Thanks so much.

    Celeste



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Turn power on and within 4 sec.press the following sequence;clear,exposure,clear,exposure.The screen will go blank.Enter '1' and '4' then hit print.turn off. This will reset H4 if the fuser has no problems such as a bad fuser lamp or thermal fuse.And yes it,s worth fixing with the right guy working on it!

Posted on Jun 30, 2008

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Replace drum in xerox phaser


asic technical parameters forToner cartridge chip of Xerox Phaser 3450B:
chip-b.jpg" ]
Version: No area limited
Yield: 5,000-10,000.
Printers Model compatible: Xerox Phaser 3450B
Toner cartridge Model: Xerox 106R00687-BK and Xerox 106R00688-BK.
Manufacturer regulations pages yield ofToner cartridge chip for Xerox Phaser 3450Bis 5,000-10,000 then printer do not print andDrum chip for Xerox Phaser 3450Bhas mission paper pages count.You should resetDrum chip for Xerox Phaser 3450Bcaused by following reasons:
And then, you can choose one in three following plans: replace Toner cartridge, replace Drum chip or reset Toner cartridge chip.
1.Replace new Toner cartridge for Xerox Phaser 3450B:
- If you choose plan replace Toner cartridge then cost is too high. Each Toner cartridge for Xerox Phaser 3450B (Xerox 106R00687-BK and Xerox 106R00688-BK Toner cartridge) costs about $150 - $200
- With replace new Toner cartridge solution is not optimal, because the price is quite expensive.
- When Xerox Phaser 3450B shows errors about computing limits of Toner cartridge chip, you continue to replace new unit.
2.Replace new Toner cartridge chip for Xerox Phaser 3450B :
khe-chip-b.jpg" ]
- If you choose plan replace Drum chip then cost higher than reset chip. EachToner cartridge chip for Xerox Phaser 3450Bcosts about $6 - $10/color.
- With replace new Toner cartridge chip solution is cheaper replace new Toner cartridge.
- When Xerox Phaser 3450B shows errors about computing limits of Toner cartridge chip, you continue to replace new Toner cartridge chip.
3. Reset Toner cartridge chip for Xerox Phaser 3450B
If you choose plan resetToner cartridge chip for Xerox Phaser 3450Bthen that is best plan. It cheaper than replace Toner cartridge or replace Drum chip
The phenomenonToner cartridge chip for Xerox Phaser 3450Bout of count are printer do not print and display error on the LCD monitor:
-"Drum low", "Drum eppty", on monitor laptop or desktop appear yellow exclamation mark corresponding color, on monitor printer report Drum empty.
-"Tone life end", "Replace new unit"
- "The x unit an error". In that "x" is color of Toner cartridge or code of Toner cartridge
How to fix the errors:"Drum low", "Drum eppty", on monitor appear yellow exclamation mark corresponding color,"Tone life end", "Replace new unit", "The x unit an error"? cheaper, the most effective.
We use unismart device toreset Drum chip for Xerox Phaser 3450B
Unismart is a device reset Drum chip. Unismart can reset for many Drum chip of manufacturers: Samsung, Hp, Canon, Epson, OKI, Xerox ...
Unismart system is designed to offer a complete solution for writing, resetting, testing various chips with the combination of Unismart Box and Unismart chips. Unismart include: unismart box and test head, power adapter, Data wire, flat writer.
unismart1.jpg" ]
Test head is used for data transmission between Unismart Box and Unismart chips. There are 20 types of test heads designed according to different chip shape, which can be used for operation on all chip models that
current Unismart system supports. Please choose the right test head in accordance with the PCB code. Some PCBs share a same test head, which is clearly indicated in the chip compatible list.

In Case You Still Having Problem Then Follow Us For On :Xerox Printer Support

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H4Fuser temperature too low. Must be reset in diagnostics

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No. The CRUM is integral to the Drum Cartridge. The only way would be to swap CRUM from a cartridge that failed for a reason other that it reached end of life.

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The drum cost more then the copier is worth.... Yoy may be able to switch the drum ends and move a mark to the other side and it may not show up...

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1 Answer

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H4 is a fuser error....not getting up to temperature.

Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.

If this doesn't bring it back to operations then the fuser lamp needs to be replaced.

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your fuser unit is not working .open and see your thermofuse, thermistor or your heater lamp is out. if there is dirty between your thermostart & your fuser roller, clean . check for continiuty on your thermofuse & fuser lamp. thanks

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1 Answer

J1 Error, Changed a brand new factory-sealed toner, still getting J1 Error


Make sure you have the right code: J1 or J2.
one is for the drum and the other is for the ink.
Make sure the toner unit is for this model and not for a different model.
If the old modual is still available, check the connectors at the back and see if they are the same.
If anything else Call Xerox for repair. If the cartridge was bought through Xerox have your reciete available for warrenty.
If repairs still need to be made, A Xerox service call may be needed in order to fully repair the copier and warrenty the cartridge.

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Sharp copier ar-5316


That unit uses an AR-016TD Toner/Developer Cartridge. The developer is changed each time you replace the toner. To remove the drum unit open the right side cover, then the front cover, remove the TD cartridge, loosen the green screw on the front of the developer unit housing just above the TD slot. carefully remove the DV unit without tipping or you will spill out the existing DV. Then you can pull out the drum unit. There may be a green screw on the drum that must be loosened but I don't think so on that particular model. Installation is the reverse of removal.

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your copier should be displaying a fault code, different codes need different reset codes - be specific

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