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I have an xbox 360 system which i've owned for 2 years. I switched it on last night and the screen went green. When i loaded another game green square pixels broke up the graphics. I switched off the console unplugged the cables and hard drive but this made no difference. The screen went black and in several languages it told me to contact xbox support. The power light display had one red light. I have been advised i can send my console to microsoft for replacement can you tell me how i do this please?

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Clyde, turn off your xbox unplug the av cable .. turn on your xbox.. leave it run until it shuts off by itself ( couple minutes ).. plug your av cable back in and turn it on.. Good luck..

Posted on Jun 30, 2008

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