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Your owners manual can be found at manualslib.com by searching your model number and choosing manualslib under the heading TASCAM 2488MKII OWNER'S MANUAL Pdf Download.
Tascam has a help line at 323-727-7617. If you haven't done your homework in deciphering the users manual, I would not call them. Their service is free, but their on phone time for help is limited and they can be quite surly.
I guess this is what you need View Tascam 2488 PDF User Manual Online
If you have any question about your home appliances you can always check manualbirds.com for free manuals and guides.
Spoke to tascam directly, I couldn't see paying for something that I could solve by picking up the phone. Thanks anyway for the offer, best of luck in your business.
Tim Giardina
I'm assuming you are using the Hi-z input on the front of the 2488 to line-in your guitar. That input equates to the H input of the 2488 (you can use the front Hi-Z or the normal 1/4 inch input on the back as the H input). Therefore you need to turn up the H input trim pot to hear your guitar coming through. You should see the meters for the main stereo bus moving as signal is coming in. That means your signal is getting into the 2488 but it won't be assigned to any track until you assign input H to a track. Once you assign the input to a track and press the rec button for that track (to arm it for recording) you'll see the meters registering both on the stereo bus and for the track you have assigned.
If you've turned up the H input trim knob and still don't get any sound, insure that the volume knob on the guitar is turned up as well.
If that fails too I would try jiggling or using a different guitar wire.
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