Question about Marantz PV-5580W 55 in. Rear Projection Television

3 Answers

Marantz PV-5580W Color Problem, Missing Red?

I just recently got a used Marantz PV-5580 television. I transported it to my house in a trailer and connected it to the cable, dvd player, and XBox 360. Everything looked an sounded great.

Three days later the color was off. Everything was green (it looked like everything was in nightvision), and no amount of menu options (ie. contrast, tint, etc) changed the color. After opening the television, it appears all three gun heaters are working properly. It appears that the red is not firing properly; however, the menu options and convergence calibration show red when they are selected.

What can I do to fix this problem?

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  • LostObserver Jun 30, 2008

    When I opened the system I saw a lot of Phillips parts, so I think it is safe to say that they are the manufacturer.



    Also, there is a box inside the television with six controls that controls the amount
    (and possibly focus) of red, green, and blue (two controls each). Adjusting the red
    increases the appearance of red, but the color (especially flesh tones)
    are still completely off. Almost as if it doesn't add red to the
    "foreground". It looks terrible.

    Thanks for your continued help!



  • LostObserver Jul 02, 2008

    I just talked to Marantz and they told me that the product was manufactured by Phillips and their product number is: PV55800101. What is the likelihood that Phillips will have the service manual?

  • nike555 Jan 26, 2009

    the is color off the screen is all green red lines flash across the screen

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I have the same model however my screen is red w/ green lines. Did you find a fix to the problem?

Posted on Apr 11, 2010

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I have the exact same tv with the exact same problem. Did you figur eout how to fix it?

Posted on Sep 25, 2009

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  • Marantz Master
  • 5,568 Answers

Convergence is an internal function so you might be lucky.

It sounds a lot like you are missing red due to outboard problems, cables, etc.

I also suggest you find out who actually built that system since I don't think Marantz builds them.

Get the FCC ID number from a label that should be visible somewhere on the back (unless it came from Walmart who buys illegal junk with no ID info) and then go to this website to determine the manufacturer;

http://www.fcc.gov/oet/fccid/help.html

It is probably from one of the major companies so finding info after know which company it is will be necessary.

Posted on Jun 30, 2008

  • Steve Allison
    Steve Allison Jun 30, 2008

    I can't do more than suggest you look for a forum where this problem is discussed; it might be unique to that model although most sets have similar controls.



    Good luck-

  • Steve Allison
    Steve Allison Jul 03, 2008

    I checked under both model numbers at the best source for electronics service manuals (Sam's Photofacts) but both came up empty.

    I think the tremendous proliferaton of models and variants, along with the (as you now know) rebranding of stuff makes it very tough to find service literature that an individual can buy.



    It is highly unlikely that either Philips or Marantz will sell you what you need but you can email Sam's to see if anything is in the works.



    customercare2@samswebsite.com



    Make subject=Please add this model to your list.



    Include all the model info and both brand names to assist them.



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