Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Printer easyshare 5300

I bought a printer 6 months ago got it all set up working now my printer light is still on but my lcd display doesnt. So what do I do?

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Heres a few things to try. Open the access panel to where the ink is. In the top right hand corner on the printer there should be an L shaped plastic piece. Remove that piece and make sure that the cables are connected properly. You can also try to unplug the printer and plug it back in. If this stuff does not work, you will need a replacement printer.

Posted on Jul 15, 2008

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My printer is not printing with all of the colors and there is banding, brand new ink and printheads changed in the last 6 months.


I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.

Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.

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If you don't use the printer, you should weekly print a test page to avoid this problem.

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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hi, regarding your problem, are you using a surge protector for your printer? if so, try connectin git directly on a wall outlet. if still doesnt work, call tech support at 800.421.6699

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Kodak Easyshare 5300, fatal error 3812


That's an error with the ink. Try updating the firmware on the printer. Here is the link to the latest firmware from the Kodak website.

http://www.kodak.com/global/en/service/downloads/dln_ekn033540.jhtml?pq-path=9106

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