Question about Computers & Internet
Initially what I suspect is that the appropriate driver(s) for your video card/chipset was not installed.
Could you pls post back with the make & model of your PC (and/or your video card/chipset) and Operating System?
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
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Posted on Jun 30, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
You can perform these steps even though the screen is blank.
Hope it helps!
- Turn off the computer, and then remove the power cord.
- With the power cord disconnected, press and hold the power button for five seconds.
- Reconnect the power cord, and then turn on the computer.
- Repeatedly press the F10 key about once every second for five seconds after turning the computer on.
- Wait five seconds.
- Press the F5 key. This restores the default settings of the BIOS.
- Press the Enter key. This accepts the changes.
- Press the F10 key. This opens the Save and Exit window.
- Press the Enter key. This saves the changes, exits the BIOS, and then the computer restarts.
- After the computer restarts, the screen should display the HP logo.
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Video memory should be very similar to a memory resident virus, but I have never experienced one that attacks video memory specifically (yet). If you have a windows OS, then you can try the the following:
Start your computer in safe mode by hitting the F8 key repeatedly as you turn it on. Even if your computer can still start normally, a memory virus could make the following steps take a very long time under normal settings.
Run the Windows Malware Removal Tool. To do this, c
Click the Start menu and click "Run". Type "MRT" (with no quotes) when an input box appears and then hit "Enter". This starts the Malware Removal Tool. If you encounter problems, you can download a replacement for free from Microsoft (see Resources).
Click once on the "Next" button.
Click once on the "Full Scan" selection. The "Full Scan" offers a better chance than the "Quick Scan" of removing a memory virus.
Click once on the "Next" button. You may wait up to an hour for the scan to complete.
Follow the steps that appear on the screen to remove the memory virus.
Click once on the "Finish" button.
Restart your computer.
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