Did you remove the protective blue tape from the cartridge bottom, if please clean the cartridge Take a warm, damp paper towel or napkin and gently clean the bottom of the car where ink comes repeat the same process with dry paper towel and try to print , if you still have the problem you can contact lexmark and get the cart replaced with a new one as the cart comes with 6 months warranty.......
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what ink cartrigdes do i need
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