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We had the same problem where disks were being 'spat out' as "unknown". Took it to an LG...
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Problem for LG RH299 DVD Recorder / VCR Combo
LG DVD RECORDER MODEL DV7711P
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Solution #3
posted on Jan 10, 2009
I have had this on a number of other players. First try the disks in question on another DVD player after giving them a thorough clean. If they work there then you know the problem is not with the disks.
After that (assuming the RH299 is actually working in every other respect e.g. on HDD), run a laser cleaning DVD/CD in the machine to clean the laser lens. If your machine is out of warranty then you can try opening it and cleaning the laser lens with rectified spirits/pure alcohol. Then try the disks again. If they still don't play, then it's off to a local electronics expert to see if realigning or replacing the laser and transport mechanism is economically viable, or buy a new machine.
After that (assuming the RH299 is actually working in every other respect e.g. on HDD), run a laser cleaning DVD/CD in the machine to clean the laser lens. If your machine is out of warranty then you can try opening it and cleaning the laser lens with rectified spirits/pure alcohol. Then try the disks again. If they still don't play, then it's off to a local electronics expert to see if realigning or replacing the laser and transport mechanism is economically viable, or buy a new machine.
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