Question about LG RH299 DVD Recorder/VCR

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LG DVD RECORDER MODEL DV7711P

WHEN INSERTING ANY DISK IT KEEPS COMING UP(DISK ERROR).IVE PLAYED THESE DISKS BEFORE AND HAVE WORKED FINE.THANKS.

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I have had this on a number of other players. First try the disks in question on another DVD player after giving them a thorough clean. If they work there then you know the problem is not with the disks.

After that (assuming the RH299 is actually working in every other respect e.g. on HDD), run a laser cleaning DVD/CD in the machine to clean the laser lens. If your machine is out of warranty then you can try opening it and cleaning the laser lens with rectified spirits/pure alcohol. Then try the disks again. If they still don't play, then it's off to a local electronics expert to see if realigning or replacing the laser and transport mechanism is economically viable, or buy a new machine.

Posted on Jan 10, 2009

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Welcome, and thank you for using FixYa!

I would start with a DVD cleaner kit for the player. Chances are, if the drive worked before, then it will again; after being cleaned.
If the issue persists, then the DVD drive is failing. Chances are at that point, it would be cheaper to replace the entire unit then just the DVD drive.


Have a great day!

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