Question about M-Audio M AUDIO MOBILE PRE - USB MIC PREAMP Microphone

2 Answers

No sound through M-Audio preamp and condenser mic

The problem is that I cannot record.

I have an Dell Lattitute Laptop connected to my M-Audio Mobile PreUSB preamp via USB. The mic is connected to the preamp via a standard XLR connector. (Berenger C1 Condenser). The sound is captured through Audacity.

The laptop's internal mic works without issue. I can also get output through the PreUSB via headphones.

However, when I connect up the system as above I cannot get any sound input at all - not even noise.

I have tried the folling to resolve the issue:

Reinstalled M-Audio drivers
Reinstalled Sound card drivers
Tested the Mic on another laptop (same result)

Any other ideas are gratefully accepted!

Posted by on

  • Kristal Wharry
    Kristal Wharry Sep 14, 2008

    I connected my Mobile Pre USB M-Audio via usb into my acer laptop with windows vista and i too can get output from it, but i cannot record. I know my mic works because i've used it before. However, when i plug my mic into the mobile-pre, i get no sound. I tried putting it on phantom power, i made sure the settings in audacity was set to mobile pre(output and input). None of it seems to work.

  • Braman Sep 22, 2008

    I have the same problem. I used my Mobile pre with Pro Tools several times and it was working great. One day it just stopped working. I can here sound from the output jacks but no sound from the mic with phantom power on as well. I done all the troubleshooting the other guys have done but to no avail. One odd thing is when I connect my small computer mic to the small mic jack in the rear I here nothin but plugging some earphones into that mic jack and I can hear myself talk. Please help!!!!

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MUTE THE "DIRECT MONITOR". I ALMOST BELIEVED THE MOBILEPRE I BOUGHT FROM A PREVIOUS OWNER WAS FAULTY BUT I PLAYED WITH THE SETTINGS A BIT AND THAT WAS WHAT WASNT ALLOWING ME TO RECORD

Posted on Oct 08, 2009

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Hi micoach
The condenser mic you are using requires phantom power for it to operate. Pay to check that that is turned on m-audio. Just to be sure.you say you can get sound off the m-audio headphone socket. Just need to check that. You will need to check that you have selected the device for recording from the preferences--audio I/O options menu within audacity. Perhaps check these things and get back to me here if you still have problems.I can go into more detail with you.

regards
robotek

Posted on Jul 04, 2008

  • Eric Curry May 04, 2012

    Mine can record, but I can NEVER get the monitor button to do anything. I can never hear myself through headphones. Is there a software setting that needs to be turned on? Doesn't matter if I use Protools or Audacity -- I get nothing.

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