Question about Computers & Internet

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I repeat. Since at least last Friday I cannot access my online accounts with Nationwide Building Socy. When i try to access it I am told that the site "cannot be found" although all else seems to be working OK. Have been on to AOL 3 times without success and their latest suggestion is that I ask you to reconfigure yr security sysem and that this should solve the problem.

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  • Dennis036 Jun 30, 2008

    Regret that yr suggestion doesn't help. What am i supposed to do?

  • Dennis036 Jun 30, 2008

    You say it MAY be a Firewall problem. I have limited computer knowledge and so that answer does not help. how do I find out if it is? If it is what do I do?

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Greetings,

>since you are here, your internet connection is ok.
>make sure that the website is up & running (contact the company)
>install other browser (www.firefox.com)


Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jun 30, 2008

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1 - which version of browser you are using.....
2 - are you able to connect to another website.
3 - are you facing problem with this website only.

Posted on Jun 30, 2008

  • Deeps . Jun 30, 2008

    Please don't forget to rate the solution and reply with comment so that i can help you....



    D.I.L.I.P

  • Deeps . Jun 30, 2008

    Click on "Start" button at your computer screen then select control panel > there you will "Windows Firewall".




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Plz scan for viruses and spyware.before scaning disable system restore and update both the softwares.

Posted on Jun 30, 2008

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It may be a firewall problem

Posted on Jun 30, 2008

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I use AOL and since at least last Friday have been unable to access my on line Nationwide Building Society acconts - bank & credit cards. All else seems to be working Ok. Have been in contact with AOL...


I am now informed that the problem is with AOL, that they have known about it for days but still havn't solved it. I suppose the only solution is to change server.

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