It could be a hardware or a software issue
First run a hardware test on the computer, follow the steps
http://findtechhelp12.blogspot.com/2010/12/how-to-run-dell-diagnostics.html
Then if there is any part defective replace it.. Else reinstall the OS to fix the issue
http://findtechhelp12.blogspot.com/2010/11/how-to-reinstall-os-in-dell-computer.html
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