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control panel sounds and audio,volume you can adjust the volume or advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make sure you have selected the right speakers or control panel,administrive tools,computer management,device manager scroll to sound,video and game cotrollers could be a yellow question mark? right click to re-install drivers hope this helps
Has the audio driver been installed?
To check the audio driver to see if it is enabled and working.
Go to Control Panel - System - Hardware - Device Manager - Click on Sound to expand the list. then right click on the sound device and click on Properties.
If the sound driver is not installed the you need to download and install the audio driver. You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Use this link to download the drivers :- http://h18000.www1.hp.com/cpq-country/cpq_support.html
The Service Manual may tell you the chipset of the sound card(but I didn't see it just part numbers). Also, you can run this utility here(look for audio in the output), in the event that you can't figure out the chipset otherwise.
According to this post, it appears that it may be part of windows update, you can try that.
Did you look in the CDs you got from your pc vendor ?
Look in the documents you got with the pc for the motherboard(main board in your pc) manual, if you don't have the manual
try to locate it in one of the CDs included with the pc.
The important thing is to find out who made your motherboard and what is the model.
Once you know that, go to the manufacturer website, find the drivers for your model( for XP of course), download it and install it in your pc.
Note: when you get the drivers, SAVE it in a CD.