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CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
Most DVD/CD drive are belt engaged driven by a small motor. If the tray is not sliding in and out by itself, it is highly probable that the belt is cut and therefore of course would require replacement. In some instances, it could be the small motor itself or the servo electronics that control it. There are also known instances when the tray is misaligned or the plastic rail/gear underneath have been worn out.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Breaking of cd indicates that the cd is not aligned (tightened) properly between the spindle and the magnetic top, if the tray dos'nt align properly it may not lift the spindle up, open the drive and check for any obstacles in the tray path, important if your drive uses rubber belt to drive the tray in-out replace the belt, also check the magnetic top for breakage.
The usual problem with disc drives is a little belt that drives the loading tray. It stretches with age and slips, so the motor turns but the belt doesn't. If you want to take the time to try finding one, the belt is replaceable.
On the other hand, new DVD/CD burners are only around $30, so it's usually not worth trying to repair the drive. It's faster and easier to put in a new one.
Turn the computer off,Remove power cable.Use a peper clip insert it through a hole infront of the dvd drive this will eject the door.Make sure once this is opened the tray is aligned properly,slide it in and out.Push it in all the way then power up the computer.This may work for a while,before it goes again,so you might have to replace it.
open up your machine then check the cd tray there is a motor that drives the tray. between the motor there are gears which rolls the tray in and out. check properly you will see a belt '' blader kind of'' plz replace with brand new one it will work fresh coz if the belt is worn out then it means motor can not pull the gears to enable opening and clossing of your cd tray
Since the warranty period has expired I will assume that the CD/RW has been in use for some time.
Normally a small belt powered by a motor drives a gear that slides the tray out. Sometimes this belt is loose, warped or plain cut. Replacing the belt should solve the problem. You have to open the CD and it is near the front just below the tray.
In other instances, the grease on the toothed railing at the sides and/or underneath the tray gets gummed up, cleaning and repacking with new light grease should take care of that.
Rarely (but still does happen), the motor itself burns up and replacement (if you can get the part) is in order.
An interim fix is to push a small straightened metal paperclip at a small hole below the tray cover/lip and slightly push till the tray partially opens. You can then manually pull it out.
Hope this be of some help/idea to you. Good luck and kind regards.