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Hi I am looking for some where to get my kirby legend 11 vacuum cleaner serviced and probably a new brush head for it thanks

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Http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=722285
Generic problem for all Vacuums
Hi I am looking for
Posted by libbit1 on Jun 30, 2008
Hi, I am looking for some where to get my Kirby Legend 11 vacuum cleaner serviced and probably a new brush head for it thanks.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In most cities there are factory authorizes Kirby Vacuum dealers that also do service in most of the big cities other wise there are your local vacuum cleaner dealers in your area that also do service on the Kirby vacuums. When referring to the brush head are you asking for the bell housing or the brushroll. The brushrolls are very available @ either dealer but the bell housing that the brushroll fits into you probably will need to get that from the factory or the local vac dealers may have a good used one for less money or ½ the cost of a new one. Just a suggestion for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://kirby.com/ Customer Service – United States & Canada 1-800-494-8586
Hours 8:00 am to 5:00 pm (EST) U.S. & Canada Fax # 1 (216) 529-6146
Mail To:
Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jul 03, 2008

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=767761
Generic problem for all Vacuums
I don't know how to
Posted by mcwalworth on Jul 10, 2008
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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. To change the Kirby brushroll is to dial the belt off of the fan pulley and unlock the head to the bell housing, the head will come off. Then you turn the head over and remove the bottom plate by 2 levers the brushroll will be attached. Remove the brushroll and replace it with the new one with the screw head facing down to the carpet. Replace the bottom plate and install a new belt. The belt install on a Kirby is to raise the height adjustment to the highest level and then dial the belt off counter clockwise so it is loose and not on the fan pulley, release the top lever on the bell housing, then remove the bottom plate and unhook the brushroll on one side, slide the old belt off and then slide the new one on, replace the brushroll with the screws facing the carpet and re-hook the bottom plate on the Kirby. Then take the bell housing and hook that back on to the Kirby and lock it down. Then dial the belt on clockwise all the way and the belt should be on the fan pulley. The belt should be ready to go, plug in your Kirby and then do the step down on the vacuum height adjustment until the tone changes, then try to see id it picks up, if not go one more height adjustment and that should be the correct setting.

http://kirby.com/
Customer Service – U. S. & Canada
1-800-494-8586
Hours 8:00 am to 5:00 pm (EST)
Mail To: Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.

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1 Answer

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http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=541258
Generic problem for all Vacuums
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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
This is kind of a general question and I will try to explain the best I can. Most Kirby’s have a vacuum head and sometimes a shampoo head, the vacuum head is removable on most Kirby’s and the vac head comes off the front for a brushroll and belt change. When you vacuum and you go to adjust the vacuum head, raise the height adjustment all the way u to the top with your foot, then listen to the tone change, @ first you will hear air pulling thru and the brush has not hit the carpet as of yet, that is the sound the you are listening for, once the brushroll hits the carpet – there is a definite tone change and that is when you have it adjusted correctly, try to vacuum with it set that way, if it is picking up well – you’re OK, if not adjust if down one more click. Also remember to do a belt change every 4 to 6 months for good cleaning, change the bag more often because it will pup better with a new belt and bag, or if you don’t have a paper bag, take and scrape the inside of the cloth bag with the scraper provided in the small zipper section. Please refer to the owner’s manual or trouble shooting guide or to your local vacuum cleaner dealer or in the yellow pages, also you can use the Kirby factory or website listed below:
http://kirby.com Contact Us by Phone
United States and Canada 1-800-494-8586
Between the hours of 8:00 am to 5:00 pm EST
Monday thru Friday
Thanks, Don – The Vac Man
Go Ahead. Use Us.

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1 Answer

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