Question about Canon ZR830 Mini DV Digital Camcorder

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Camcorder not recognized

I just bought a Canon ZR830 and when I plug it into my firewire port with a DV cable it is not recognized. I have windows XP. Anyone have a solution?

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  • solwilliams Aug 10, 2008

    I have the same problem and YES, I have video editing software installed which recognizes everything except the dv.

  • pnkroses Aug 26, 2008

    this camera has usb also, in addition to firewire which is why i bought it as usb... it will not recognize that it's plugged in. Anyone know where to find a driver that forces windows to know it's plugged in? The software that came with it is installed and doesn't recognize it as there either

  • pamaas23965 Jan 18, 2009

    My computer does not recignize my camera

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  • Canon Master
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You need software to recognize it. Do you have video editing software in your computer?

Posted on Jun 30, 2008

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I hope you don't have the USB cable and the firewire cable plugged into your computer at the same time. That can break things.

With the firewire cable plugged into the DV port of the camcorder and the firewire port of the computer and the camcorder is in Play mode (and plugged into the wall AC power with the power adapter), are you saying that when you launch MovieMaker and "Capture", the video camera is not recognized?

There are only two conditions that can cause this:

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2) The DV port on the camcorder is not working properly. This could be for several reasons, but lets hope the DV port was not fried if you ever had the USB and firewire connections to your computer at the same time... Reset the camcorder to factory defaults by disconnecting all cables, removing the rechargeable battery and removing the little date/time button battery inside the camcorder. Wait for about 20 minutes. Put the button battery back in, then put the rechargeable battery back on. Set the date and time. Connect the firewire cable to the DV port, connect the AC power adapter to the wall, connect the other side of the firewire cable to the firewire port on the computer, launch MovieMaker - will it "Capture" from the video tape?

Anyone you know nearby with an Apple Macintosh and iMovieHD? You will need a 4-pin to 6-pin firewire cable and the AC power adapter. If it works with the Mac, we know it is not the camcorder's DV port. If it does not work, chances are good the camcorder's firewire port is bad.
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I hear that these firewire to usb connectors don't work for video transfer anyway.

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What is the error message that you are getting?

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There has to be a 3rd party program installed to get it to recognize it.

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