Question about SanDisk Sansa e250 MP3 Player

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Sansa recovery mode

How do I finf pp5022.mi4?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jul 03, 2008

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Posted on Jan 02, 2017

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1 Answer

Sansa 260


this is how to do it READ EVERYTHING DONT SKIP THING

Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":
http://www.sandisk.com/Retail/Default.aspx?CatID=1449

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully.

Step 5:
Enjoy using your Sansa E260, just like I do. (I love this player)

sorry for so much writing it pays off read this to


) Unzip the downloaded zip file and extract the file pp5022.mi4

2) On your Rhapsody device, go to "Settings" -> "Mode" then select "Rhapsody"

3) With the data cable, plug the USB connector to the USB port on the PC, verify “Connected” is shown on the e200R display

4)On the PC, Check for device “Sansa e200 (E:)” under My Computer.
NOTE: the actual drive letter might be different

5) Drag and Drop pp5022.mi4 from your PC to the root folder of E: drive.
NOTE: Do NOT drop it to “Sansa e200R Rhapsody” device which is the MicroSD card slot

6) Unplug your Rhapsody device.

7) Your Rhapsody device will restart and perform a firmware upgrade and restart again.

When done, go to main menu “Settings” -> “Info” and verify the current version number.

enjoy

Nov 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

SANSA e250r ??


my sandisk 250will not change songs it is stuck o #1 icannot move it up or down

May 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa isn't playing music correctly


alrigth i guess you got to reinstall the sansa :(
1. download a new firmware http://chrisjs.com/PP5022.mi4
2. pull your sansa into recovery mode by doing following : hold (on) on top off sansa the hold button should be showing orange
then push the rec button while booting the sansa it should come into rec mode you see on screen if not try again when it comes recovery mode into screen you can relese the rec button
3.connect the sansa into computer it shoul come a 15 or 16 mb partition open that partition and move the pp5022.mi4 file into it if there already it´s one file named that replace it with the new one

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260


You need to do the following:
1. Go to recovery mode by setting the hold mode to hold ,then press record button and power/menu button.
2. Connect to computer with USB cable as per meassage on sansa
3.Download an mi4 file from http://daniel.haxx.se/sansa/mi4.html for your model
4. copy this mi4 file to the 16MB partition that appears for your sansa.
5. Disconnect then power down and on again.

Jan 17, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

SanDisk 2GB Sansa e250 doesn't turn on


Ok. I'm Mexican and my English is not so well but I have an solution that I'll like to share.

You have to download this file http://www.sandisk.com/Retail/Default.aspx?CatID=1449
and unzip in the Desk of windows . It's name is "pp5022.mi4"

Open the Notepad program and create a file whit name "sansa.fmt". IMPORTANT Dont save it like "sansa.txt" or "sansa.fmt.txt"
(We don't have to put anything in the notepad file, live it blank) and saved in the windows Desk same as "pp5022.mi4" file.
If you don't know where is notepad program go to "star" then "programs" then "accessories" and you'll find it there.


NOW...
First step be sure that your sansa is off
then put the lock switch in the position orange (Sansa Locked)
Then press the Microphone bottom and keep holding, at the same press the menu bottom and keep holding too at the same time.
Wait until you are in the Recovery Mode.
Then conect your sansa to the computer.
And it's gonna appear a new window whit a "version.txt" file.
Take the 2 files that you created in the Desk and drag and drop to the sansa. Then unplug your sansa to the pc.
Now turn on the sansa but Unlocked before.
And I hope that your problem have been gone.
Adios

Jan 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa Player - Unrecognized USB Device


alrigth it seems like you have formatted the recovery partition
if your sansa are working .. well if it´s starts then you should try
to go into recovery mode by having hold (on) and push rec button while starts the mp4 if it comes into recovery mode there then you can relese the rec button and connect the mp4 to the computer there you should see a device (15-16 mb ) in there it should be a file named : pp5022.mi4 you may try reset your sansa ( change the pp5022.mi4 file) you can download from http://chrisjs.com/PP5022.mi4

if you can´t come into reovery mode you got to do following
take it step by step and carefully read all twice before you starts:
you need to download ubuntu live cd learn more about that on www.ubuntu.com it´s is a open source os it´s free and anyone can change stuffs ect...
then burn ubuntu 7.10 to a cd or dvd
in the iso file i think after burning close the cd
and boot from the live cd with ubuntu so then when using ubuntu (you dont need to install it ) you do this :


There's four files you need to get, plus one you need to create. Copy and paste the following lines:
####
mkdir ~/e200t
cd ~/e200t
wget http://daniel.haxx.se/sansa/e200tool/e200tool
wget http://daniel.haxx.se/sansa/e200tool/i2c-e260.bin
wget http://daniel.haxx.se/sansa/e200/BL_SD_boardSupportSD.rom
wget http://chrisjs.com/PP5022.mi4
touch sansa.fmt
####

After everything finishes downloading, check the md5sum for each file:
####
md5sum *
####
That should return:

af26eb02fc3454f5264bb028107a2700 BL_SD_boardSupportSD.rom
d9f946067844e2a24fcbb6cfedb75057 PP5022.mi4
795cc4e75d38284a1460b840fc14967a e200tool
cecb257eeb64ceaae9cb20d9956a0bfc i2c-e260.bin
d41d8cd98f00b204e9800998ecf8427e sansa.fmt

If any of those lines don't match, redownload the file and check the md5sum again.

Then, make the e200tool file executable, switch to root (if you aren't already; enter password if needed), put your Sansa into Manufacturing mode, and program the i2c:
Keep in mind - there seems to be a 15 second timeout for Manu mode, so if you get a -71 error, try again.
####
chmod +x e200tool
sudo su
####
(Put sansa in Manu mode)
####
./e200tool init
./e200tool i2cprogram i2c-e260.bin
####
Also, you can use that i2c file even if you don't have an e260 - they're all the same.

I don't have a working Linux computer at the moment, but I believe at this point you need to turn your Sansa off. Hold power for 15 seconds, then go back to Manu mode.
Next, recover the bootloader to get to recovery mode:
####
./e200tool recover BL_SD_boardSupportSD.rom
####
When the display turns on, hold the REC button. If you don't get into recovery mode, try again.
Once in Recovery mode, place
i2c-e260.bin, BL_SD_boardSupportSD.rom, PP5022.mi4, and sansa.fmt
on the recovery mode drive.

Disconnect the sansa, turn off hold, and it should (hopefully) work. (chris did help me with this )
if you got any problems send a mail to skrap94@hotmail.com and write sansa e200 in top off message and try to say the problem if you got one let me know if you fix it it always fun :D
hopes this helps

Jan 12, 2008 | SanDisk Sansa e260 MP3 Player

5 Answers

SanDisk Sansa e200 datadase fail or memory bug need backup... Thanks


switch to recovery mode! here:

copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop.


http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe


Once you have downloaded the file, please follow these instructions.

1) Double click on My Computer so that you can see it on your screen.

2) Turn the player off.

3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.

4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.

5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.

6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Jan 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I deleted something from the folder SYSTEM


The original firmware is here;

CLICK HERE

It will download a ZIP folder that you will need to uncompress. Double click on it and you should see a file named pp5022.mi4.

Connect your device to the PC in MSC mode. Go to My Computer and you will see the device listed (c200 / c240 / c250) and drag & drop the pp5022.mi4 file onto this icon.

Disconnect the device and it should re-start and install the firmware back onto your device.




Best of Luck.

Nov 18, 2007 | SanDisk Sansa c200 MP3 Player

2 Answers

Sansae200 rhapsody


If your device is indeed a Rhapsody branded version, the recovery tool you have WILL NOT WORK. You need to download the Rhapsody version firmware, located here; http://www.sandisk.com/Assets/File/Downloads/firmware/rhapsody-1.0.2.21.zip Then put the device into recovery mode: - power device off (press and hold power for 20 seconds) - slide the hold button into hold - press and hold record button while connecting device to computer (keep holding it until you see New Hardware Found on PC) Then "unzip" the software from the link, inside you will see PP5022.mi4. Open up My Computer, in there you will see 16MB format, drag and drop the pp5022.mi4 file into this drive. Unplug the device and allow it to restart. DO NOT PRESS ANY BUTTONS until it is complete. If the issue persists, try it again. It may take 3 or 4 tries. If that doesnt work, you need to format the device. Hit me back and ill tell you how to do that. Best of Luck.

Sep 09, 2007 | SanDisk Sansa e200 MP3 Player

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