Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive
Got this product over 6 months ago. Set up, works with no problems. A month or two ago = problems. I ran the drive constantly on in a ventilated area the whole time. Now, starts up fine, stays up for a while, then flashing blue light and no access to it. I turn it off, unplug it, then turn it back on and the blue light does not come on. Let it sit for a day or so. Turn on, blue light will be on for a while can access it, then kaput, same issue, flashing blue light. Why after six or so months issues when no changes have been made? Why will it kaput with a flashing blue light now? Mionet seems to be fine as it operates as it did, it just can't find the drive because it is flashing the blue light and not running properly. Why will it not work!!!!! UGGGGGHGHHHHHHH!!! And WD tech support is worthless. Please help! I don't know that much about pc stuff to figure out what is wrong.
I had the same problem as everyone else here - blue rings go out and then - nothing. I called WD's data recovery partners and got quotes from $700-$1500 to recover the data because it is a network device! Thanks Kellydam for the first clue. I took my MyBook apart (start with rubber seal around the edges, then "unhook" it top and bottom on front of device by inserting a flat tip screwdriver through middle slot). I purchased a Gigaware SATA enclosure and pluged it in to my computer. Nothing. I didn't get access to my files until I used Explore2fs to view the ext3 file system.
Posted on Apr 24, 2009
I reckon I'm gonna have to go down the warranty route as well. I got the hard drive out of the case and eventually got it working in a pc. Had trouble with unsigned windows SCSI drivers and also had to install a special driver-like tool so that windows can read ext2 and ext3, the linux filesystems.
All my files were there and ok, so it definitely aint the drive that's broke. I've been looking at
as well as other pages on this site, with the aim of using these images to restore the OS in case that has somehow gotten corrupt. I havent tried very hard but I cant seem to get Ubuntu to recognise the drive. I'm thinking I might need to install some SCSI drivers, as that was the problem in windows. Havent done that before so I'll have to look into that. I might not bother however, as like is said above, the issue does seem to stink of some hardware failure on behalf of the casing.
Posted on Sep 11, 2008
Mine was a defective hard disk controller. I've gone through WD and will be getting it replaced under warranty. Unfortunately I have had to get the data restored through expensive professional services ... :-(
Posted on Sep 11, 2008
I can smell a defective hard disk controler in my sleep , this wreaks of it.
you're all not alone , as you can see many others have the problem , that sure smells like a bad batch of hard drive controlers to me , if that is indeed the case
USE YOUR WARRENTY :-)
Again this smells like a bad batch of hard drive controlers to me , sometimes that happens in production runs , and well , it's warrenty time.
Posted on Sep 11, 2008
Can anyone help? I followed the instructions above and I used Explore2fs and assigned letters. When I try to explore it says format drive..... any ideas?
Posted on May 19, 2010
Well, from what I've read, it was an overheating problem with the power supply. I did an RMA, and my new drive power supply cord looks different. So far no problems (crosses fingers).Regardless, customers shouldn't have to go through the stress of wondering if all their files are lost forever.
Posted on Sep 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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