Question about Compaq Presario M2000 Notebook

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System restore not working.

Laptop sat for around 1-1.5 years and now when i try to restore it, it locks up during installation of windows.

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  • damodfather Jul 01, 2008

    yes trying to reinstall windows using restore disc provided by manufacturer but i have also tried installing with a stand alone version of windows xp and it does the same thing. I have changed hard drives already with a known good one.



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Try running tests on the hard drive....r u trying to reinstall windows, & hw r u doing it??

Posted on Jun 30, 2008

  • vineet vashishtha Jul 02, 2008

    if the installation is getting stuck in the middle, there are jst 2 points of failures....either the cds or the hard drive....u hv already replaced the hard drive, now u can try changing the cds....i hope u r trying to do the installation by booting frm the cd...



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EP-3VSA2 - based on PC brakes operation with BSoD randomly: BSoD may occurs sometimes during Windows startup and sometimes seconds after an hour or two of operation. What is the matter?

Remove all USB attached devices.

You may need to roll back system with System Restore. Under Safe Mode (press F8 during boot and choose Safe Mode).
Win 7 - Start > Start > Search type System Restore.
XP - Is Start > All Programs > Accessories > System Restore. Now choose a date prior to problem. You may have to try a few dates.

Uninstall last program(s) that was installed, again in safe mode.

To eliminate possible bad RAM. Unplug PC, open case, and remove all RAM. Test one DIMM at time, one slot at a time.

Re-install Windows. Clean install works best, but all data will be lost.

Lastly you may have other hardware problems. If it does another blue screen after reloading windows, especially with a clean install.

Oct 11, 2012 | Computers & Internet

1 Answer

After restoring the screen says please wait

It is not unusual for windows to lock up during a system restore. I am curious to know which operating system you have and what prompted you to do the restore. In any event, I would simply power down by holding the power button for 10 seconds. Start it up again and see what happens. If that does not work, I would start the computer in safe mode by pressing F8 during startup BEFORE the windows logo appears. If the computer runs in safe mode but not in a normal start up, I would remove any software of hardware that you may have installed since the computer was working. You can also select a new restore point to see if that works. Windows will also give you the option to start from the last known good configuration from the safe mode window. That is another option. Let me know if that does not work.

Jul 10, 2012 | Compaq Presario Computers & Internet

1 Answer

Hp compaq laptop how to restore to factory default?

Go to Start/All Programs/HP Tools/HP PC System Recovery

If this doesn't work then try pressing the F10 key multiple times during the bootup to access the recovery console.

If this still doesn't get things fixed then you need to re-install XP

If this answer helped you then do visit my blog TECHAMY

Jul 09, 2012 | HP Computers & Internet

1 Answer

I installed a rompaq update on the laptop and it stopped working. what do i do? the laptop is so dear to me. pls help.


if the laptop was working perfectly before you installed the rompaq update, then it means the rompaq is the cause of the problem.

You need to perform a system restore in order to undo the installed rompaq.

Run your system in safe mode and perform the system restore.

To run system in safe mode, Turn on the computer and immediately, start pressing F8 constantly till a windows booting option shows up. Use the arrow key on your keyboard to select safe mode and press enter, then wait for the windows to load completely.

After the computer and successfully booted in safe mode, go to:

Start > All programs > Accessories > System tools > System restore.

Read and follow instructions. System will restart during the restore process.....

After that try again and observe of your laptop will function/work properly/normally.

Please let me know if this doesn't solve your problem so that I can help you further.


Jun 12, 2011 | HP Compaq Evo Notebook N410c

1 Answer

When i bought my laptop at comp usa in kissimmee fl. i didn,t get no reboot disck or un lock keys for the computer about a year and a half ago is there a way i can get them now the model no. is psag8u-05g0...

if you did not get disks with your laptop then most likely there is a utiliry installed that will create the disks for you from images saved by the manufacturer. also some manufacturers are including a restore option that loads everything you need by selecting restore during boot up.

Aug 11, 2010 | Computers & Internet

2 Answers


first check if it is on Mute.

check also the the device manager so you can actually see if the driver software for the sounds is properly installed or needs to be reinstalled.
if that is so you need the drivers and utilities CD that came with the computer. after successfully seeing the driver window check the audio driver and install the driver that have a check mark. after that restart the system.

you can also try to do system restore 1-2 days before you have the problem. to do system restore in windows xp, click start, click accessories, click system tools and click system restore. at the system restore window click next or restore, after that theres another window that will show you the dates you can choose, again choose the date 1-2days before you got the problem the hit next and finish. if the system restore doesnot work try again to choose another restore point.
if you are using windows vista or windows 7, click start and in the start search type in " system restore " and same thing do the same instructions above

i hope this helps

Feb 25, 2010 | Dell Inspiron 1525 Laptop

1 Answer

Hi i have window vista and when you go on it ,it freezes but will work in safe mode can you help

If you have installed any new hardware or software recently, uninstall this while in safe mode.

If you have not installed any new hardware or software, try to do a system restore to an earlier date. You want to choose a date when you are pretty sure you were not having any issues logging in. Doing a system restore will not bother any docuements or emails that you may have, but if you have installed any new software, this will need to be reinstalled.

1. Click start, type System Restore, hit enter
2. Follow the wizard to restore your system to an earlier date.

If this does not work, try to limit what starts up when you log into windows normally.

1. Click start, type msconfig, hit enter
2. Click on Services Tab
3. Check hide all microsoft services
4. Click disable all
5. Click apply, and click ok, exit out of this window
6. Try to boot into windows normally
7. If you are able to, then you know that it is a start up service that is not allowing you to log into windows correclty. If this is the case, then go back to step 1, and reenable half of what you disabled, try logging into windows. Keep doing this until you are able to isolate what is causing the issue.
8. If you are still not able to, it may be a windows start up service that is causing the issue.

All the above can be done from safe mode.

Hope this helps.

Jul 03, 2009 | Toshiba SAT PRO P300 PC Notebook

2 Answers

I need to re-install windows vista home basics

do repair with windows vista cd, it will solve your problem.

Nov 18, 2008 | Microsoft Windows? Vista Home Basic...

1 Answer

Internet explorer being constantly shut down and being knocked off line ,also I am unable to go to system restore successfully.


The system restore component in windows is mostly flawed and causes more problems than it fixes.

If you must restore to the point of purchase use the windows installation disk or system restore disk that came with your pc.

May 10, 2008 | Computers & Internet

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