Question about Dell Dimension 2350 PC Desktop

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Problem with disk drive A:

When I put a disk in drive A: it reads fine. However, when I remove it and replace it with another disk, the computer will not recognize the new disk and even without the old disk in the computer it reverts back to showing only the files on the first disk. It's like a memory problem...it holds the first disk files in memory and doesn't recognize the new disk files. I've tried everything...I can only read a new disk by shutting down computer and starting fresh with the second disk. It's annoying...any ideas?

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First, you should try to keep the floppy drive. If you can find one, I highly recommend getting the floppy drive cleaner diskette. They're hard to find now, but it's worth it if you want to continue to use your floppy drives. If cleaning it doesn't resolve the issue, next item to try is replacement of the floppy drive. You can borrow a floppy drive from someone, plug it in and test to side if it fixes the problem, if not, then it's either a motherboard issue (which I doubt) or a software/windows XP problem (more likely of the two). In which case I would recommend reinstalling windows XP to see if it fixes the problem before shopping for a new motherboard or a new computer.

Good luck

Posted on Jun 29, 2008

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