Question about SanDisk Sansa e250 MP3 Player

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Software upload on my dell desktop

I just purchased a new Dell desktop yesterday from Best Buy, Geek Squad came out and installed everything yesterday, the tech that came out said I should not download the Sandisk installation CD for my MP3 player, to be able to Best buy Music store and the Media Manager, is this correct, I am not sure my new PC would not be compatable with the Sandisk software?

Thanks

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If your new computer has windows Vista, then get the updated version of the software from Sandisk's website.

Posted on Jul 03, 2008

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I had Best Buy geek squad set up my computer and wirelless connection and now when I try to set up my Kindle they say I need a wireless password which I do not have. I will need to have everything...


The Geek Squad set a password inside your router for the wireless network,
and set an 'SSID' value for the name of your wireless network.

They should have told you what the password and SSID are.

Dec 20, 2010 | Computers & Internet

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

2 Answers

Spelled soup on keyboard. dried out overnight. everything works except sound. what to do?


Geek squad at best buy has a laptop cleaning center. usually around $25-$30. if its your speakers that are bad and not just the wires, check into dells website to order new speakers. easy to install

Mar 07, 2010 | Dell Inspiron 6000 Notebook

1 Answer

I have a Dell 8400 that the hard drive is about at capacity. I have an external hard drive but I need the primary drive to have more space so I am thinking about adding a second internal hard drive. Can I...


A better recommendation is to use a program like Acronis, to copy your current OS image from the existing drive to a New larger drive, and install the larger cloned drive as the C: and format the old drive as D: for extra storage. If you don't feel comfortable doing it, that is a project that Geek Squad should be able to do for you.

Nov 29, 2009 | Dell Dimension 8400 PC Desktop

1 Answer

Error message when shutting down


bring it to best buy geek squad ask them

Sep 24, 2009 | Dell Dimension E310 PC Desktop

1 Answer

Screen black. best buy/geek squad diagnosis=motherboard bad. part#, price & availabilty of motherboard. installation instructions too please. thanks, t


Well if you wanting a gateway motherboard you going to be digging a little more into the pocket book, May i suggest you buy a upgrade kit from a place called tigerdirect.com or frys.com price would be under $200.00 Availability would be depending on the shipping method you use and how to install this :


Unplug everything open the case, unplug and label you cables! From all sources on the motherboard take a phillips screw driver and unmount the main board. Place the new board reversing these steps. If you need more assistance please CHAT with us we are here 24/7 and will run you step by step for a small fee.. or take it to the GEEK squad and have the motherboard installed around $45 bucks..

*We are not compensated for this email or solution so please rate.. We rely on good ratings..

May 15, 2009 | Computers & Internet

1 Answer

Can't access itunes on our Dell computer


don't just uninstall itunes, you must uninstall all apple products includeing quicktime. then download and install newest version of itunes.

Mar 16, 2009 | Dell Dimension 2400 PC Desktop

1 Answer

TV Tuner


If you have an HDMI input from your computer you can do it.  You probably have HDMI output on your computer which is why it isn't working.  
Pinnacle makes an HDTV TV tuner that will work on your computer that installs onto a USB port.  It's available at Best Buy as well.
The other way to do it is to get a series 3 Tivo with a Wireless adapter and install the Tivo media software onto your computer.  The server software will take the shows off of your Tivo and download them to your notebook computer.

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1 Answer

Vista vs XP


Best Buy will sell you a real Microsoft CD with the key. Geek Squad can install it for you and give you the cd as well.

Jul 20, 2008 | Toshiba Satellite A135-S2276 Notebook

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