Question about HP PC Desktops

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I am trying to backup my computer to PMD, But every time get an install error saying (the INF file you selected does not support this method of installation.) I did't have this promble when the PMD was in the folder under My Computer, all I had to do was go to My Computer double-click the HP POCKET MEDIA DRIVE then double-click SETUP.EXE and restart the computer.. HELP?

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  • 83 Answers

You may have a corrupted driver for your PMD. See if the manufacturer as a driver or HP.
Microsoft Windows drivers must have an INF file in order to be installed. An INF file is a text file that contains all the information necessary to install a device, such as driver names and locations, registry information, version information, that is used by the Setup components.

Posted on Jun 29, 2008

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I am trying to download the audio driver from support.dell.com for an Optiplex 780 running Windows 7, but I keep getting a '404 file not found' error. I've tried downloading alternatives from external...


Try this: Go to the support link again as you've done in the past. After you chose the audio driver you want to download, choose the "save to file" option instead of the "install or run" option. Be sure to write down the EXACT path where it is going to be saved so you can locate it.
Then, open control panel, system, hardware devices, and select your audio device. Right click the mouse, scroll to properties, left click, select update driver, and use the BROWSE option to get to where you saved the drivers and then the computer will do the rest...Remember, you must point the computer to the proper ".inf " file as that is where the driver is.

Sep 02, 2010 | PC Desktops

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Cannot install a device driver by using its installation program in Windows...


ISSUE- You cannot install a device driver by using its installation program in Windows Vista
OVERVIEW-
When you try to install a device driver by using its installation program in Windows Vista, you are unsuccessful.
SYMPTOMS:
You may experience this issue if the following conditions are true:
• The driver uses an executable file-based installation program.
• The installation program was not designed for Windows Vista.
CAUSES:
Problems with executable file-based installation programs may occur if any one or more of the following conditions are true:
• The installation program is incompatible with Windows Vista.
• The driver is incompatible with Windows Vista.
• An issue occurs that is related to the user rights that are required to install the driver.
RESOLUTION:
To resolve this problem, run the driver installation program in compatibility mode. Or, use an account that has administrative credentials to run the driver installation program. You can also locate the .inf file for the driver, and then manually install the driver.
Important Before you use one of these methods, we recommend that you contact the device manufacturer or the driver manufacturer for more information about how to install the driver in Windows Vista.
To run the driver installation program in compatibility mode
Configure the driver installation program to run in Microsoft Windows XP Service Pack 2 compatibility mode. To do this, follow these steps:
1. Locate the executable file for the driver installation program.
2. Right-click the file and then click Properties.
3. In the PackageName Properties dialog box, click the Compatibility tab.
4. Click to select the Run this program in compatibility mode for check box, click Windows XP (Service Pack 2) in the Run this program in compatibility mode for list, and then click OK.
5. Double-click the executable file to start the installation program.
To run the driver installation program by using administrative credentials
Configure the driver installation program to run in the context of the Administrator account. To do this, follow these steps:
1. Locate the executable file for the driver installation program.
2. Right-click the file, and then click Run as administrator.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
3. Follow the steps to install the driver.
To locate the .inf file and manually install the driver
Use Device Manager to install the driver. To do this, follow these steps.
Step 1: Locate the .inf file
Locate the .inf file that is included with the driver installation program. Generally, the .inf file is located in one of the following folders on the driver installation media:
• In the same folder as the Setup program.
• In a subfolder that is in the folder that contains the Setup program. Generally, the subfolder has a name such as Windows XP, Drivers, or WinXP.
If the driver files are packaged in a single executable file, you may be able to extract them or otherwise access them. To do this, use one of the following methods, as appropriate for your situation:
• Use a file compression program to extract the files.
If the driver files are packaged in a single executable file, you may be able to use a file compression tool such as WinZip or WinRAR to extract the contents of the driver package to a folder. The .inf file should be among the files that you extract.
• Use the Windows Compressed Folders feature to extract the files.
If you do not have the WinZip program or the WinRAR program, you may be able to extract the files by using the Windows Compressed Folders feature. To do this, change the file name extension from .exe to .zip. Then, use Windows Explorer to copy the files from the compressed folder.
• Extract the contents from the .cab file.
If there is no .inf file in the driver package, but there are one or more .cab files, you may be able to extract the contents of the .cab files.
Note This method is usually unsuccessful. Typically, these kinds of driver packages are created by using the InstallShield program. The InstallShield program uses a special .cab format that is not designed to be accessed by tools such as WinZip or WinRAR.
• Locate the files in the Temp folder.
If you still cannot access the installation files, try to locate extracted temporary files. Typically, files are extracted to a local Temp folder when you install a program. You may be able to view the contents of the driver package by examining the contents of the Temp folder. To do this, follow these steps:
1. Remove the contents of the Temp folder. By removing the contents of the Temp folder, you can more easily locate the temporary files that are created when you run the driver installation program. To remove the contents of the Temp folder, follow these steps:
a. Click Start and then click Computer.
b. Right-click the hard disk on which Windows Vista is installed, and then click Properties.
 In the Local Disk (DriveLetter) Properties dialog box, click the General tab, and then click Disk Cleanup.
 In the Disk Cleanup Options dialog box, click Files from all users on this computer.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
 Under Files to delete, click to clear all the check boxes, click to select the Temporary files check box, and then click OK.
 When you are prompted to permanently delete the files, click Delete Files.
c. Use Windows Explorer to open the Temp folder. To do this, click Start
type %temp% in the Start Search box, and then press ENTER.
d. Start the driver installation program.
Note Some installation programs automatically delete the temporary files when the installation program exits. Therefore, leave the driver installation program running in the background.
e. Examine the contents of the Temp folder to locate the driver files.
Step 2: Manually install the driver
After you locate the .inf file for the driver that you want to install, manually install the new driver. To do this, follow these steps:
1. Click Start , right-click Computer, and then click Properties.
2. In the Tasks pane, click Device Manager.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
3. In Device Manager, locate the device for which you want to install the driver.
Note To display hidden devices, click Show hidden devices on the View menu.
4. Right-click the device and then click Update Driver Software.
5. Click Browse my computer for driver software, click Let me pick from a list of device drivers on my computer, and then click Have Disk.
6. In the Install from Disk dialog box, click Browse, locate an .inf file for the device driver that you want to install, and then click Open.
7. Follow the steps in the Update Driver Software DeviceName dialog box to update the driver.

on May 10, 2010 | PC Desktops

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Windows Cannot Find "Copy.exe"


When i installed AVG Free last time it removed few virus including "copy.exe". so whenever i go to "My Computer" (win key + E) and double click on any hard drive then i find an error stating that (Windows cannot find "Copy.exe").
Solution:
Well the solution for this "copy.exe" conundrum is to get rid of a file called autorun.inf in each of the infected hard drives. here's the solution for the problem......

Make sure you or the virus scanner is run through the infected hard drives/flash drives. to make sure the virus files is gone.
Now, some forums said you could just select "Show Hidden Files" from the option and this would enable you to see "autorun.inf" file.
Also, some entries in the "autorun.inf"may be legitimate. so to check the file (even when you can't see the file) do this: Type in the infected hard drive label followed by autorun.inf for example f:\autorun.inf
This will load autorun.inf file in notepad.if the only entry is that incriminating copy.exe then this is what i did. i tried to overwrite the file with the same name autorun.inf. that din't work because autorun file was readonly. so i saved that blank file on the desktop and simply cut it and pasted it into the drive, then selecting the overwrite option. that should stop that annoying windows cannot find "copy.exe" message every time you double click into a drive. this will solve the problem!
Read more: http://comsguru.blogspot.com/2009/12/windows-cannot-find-copyexe.html#ixzz0nMpOFGpo

on May 08, 2010 | PC Desktops

2 Answers

OS won't start on Sony VGC-RB60G


To resolve this problem, start your computer in Safe mode, remove the display adapter, rename the .inf files that are associated with the display adapter drivers, restart your computer in Normal mode, and then update your display adapter drivers. The following steps describe this procedure in more detail:
  1. Start Windows in Safe mode. To do so:
    1. Restart the computer, and then press F8 while the computer starts.
    2. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Safe Mode, and then press ENTER.
    3. Use the ARROW keys to select the operating system to start, and then press ENTER to start Windows XP in Safe mode.
  2. In the message that states that Windows is running in Safe mode, click Yes.
  3. Click Start, click Run, type msinfo32 in the Open box, and then click OK.
  4. Under System Summary, expand Components, and then click Display.
  5. In the right pane, note the information that corresponds to the INF File item, for example, Nv4.inf, Oem0.inf, or Atim128.inf.
  6. Quit the System Information utility.
  7. Click Start, right-click My Computer, and then click Properties.
  8. Click the Hardware tab, and then click Device Manager.
  9. Expand Display adapters, right-click the display adapter, and then click Uninstall.
  10. Click OK.
  11. Click Start, click Run, type cmd, and then click OK.
  12. In the Command Prompt window, type the following commands, and then press ENTER after each line: ren %systemroot%\inf\INF file name from Step 5.inf *inf.old
    ren %systemroot%\inf\INF file name from Step 5.pnf *pnf.old
  13. Close all open windows, and then restart the computer in the typical manner.
  14. Log on to Windows by using an account that has administrative privileges, and then wait for Windows to detect new hardware.
  15. When the Found New Hardware Wizard starts, click Cancel.

    If you receive a stop error after you remove the updated display drivers, restart the computer and use the Last Known Good Configuration option. To do this, restart the computer, and then press the F8 key while the computer starts. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Last Known Good Configuration, and then press ENTER.

    If you receive a "System Has Recovered from a Serious Error" message when Windows starts, restart the computer again. This error message does not recur.

Oct 06, 2009 | Sony VAIO RB60G (VGCRB60G) PC Desktop

1 Answer

Deleted PMD file


If you have not disconnected the pocket drive, have a look in the Recycle Bin, if it is still in there click on the PMD folder to highlight the folder and click on File - then click Restore.
This will then restore the PMD folder to the pocket drive.
If you don't see the PMD folder in the Recycle bin, you may be able to download it from the HP WEB site.

Jun 23, 2009 | PC Desktops

1 Answer

Frequently appearing unwanted message


uninstall you suspect program 1. Make a backup of your registry

2. Now you need to download a program called subinacl.exe from microsoft. This is the link :

http://www.microsoft.com/downloads/details.
aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

3. Install subinacl.exe.

4. Copy the code below into a text file and then name the text file reset.cmd

--------------------- THIS IS THE CODE TO COPY --------------------

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

-----------------------------------------------------------------

  • ** remember that reset.cmd must be run with administrator rights
  • Reinstall your program. reboot

    Apr 05, 2009 | HP Desktop Computers - Hewlett-Packard...

    1 Answer

    System restore on server 2003


    Before we begin, you'll need an XP CD. Doesn't matter if it's home or pro. It shouldn't matter if it has a service pack on it, since all the files will be the same source. In testing i used a slipstreamed cd that already had sp1 on it.
    In XP, system restore is installed in syssetup.inf under the inf.always section. If you have XP installed, you can open up %windir%\inf\syssetup.inf and search for [Infs.Always], you'll see the section xp looks at for installing system components. You'll notice it has sr.inf, this is the inf for system restore. For server 2003, if you look at syssetup.inf you won't find sr.inf. This doesn't mean system restore won't work in server 2003, it just means they didn't install it.

    So first what we're going to need to do is right click on sr.inf and select 'install', to install it on server 2003. If you have xp installed on another computer/partition you can just right click on it. If you don't, then extract \i386\sr.in_ from the XP cd to your desktop, then right click on it and select 'install'. It'll prompt you where the files are, point it to the XP CD. Once done, it'll prompt to restart, say yes.

    That was easy, the next part is the tricky part. After restarting you'll get an error saying the service couldn't start. Specifically the error is error 1068. I searched google and found this link -
    CODE
    http://www.aerdyne.com/Kbase/article_000005.htm.

    The error basically means it cannot run under the service it's on. In system restore's case, it runs under the network service. I know this because in services.msc, for path to executable, it says this: C:\WINDOWS\system32\svchost.exe -k netsvcs. This got me thinking so i opened up sr.inf, and found this line:

    [SRSvc_delreg]
    HKLM,"Software\Microsoft\Windows NT\CurrentVersion\SvcHost","SRGroup"

    I opened up regedit, and this registry key didn't exist. So it seems the sr.inf doesn't register system restore to run under the network services group. Using the above registry key as an example, i opened regedit and went to:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost

    On the right hand side i saw netsvcs. I double clicked on it, but saw SRService no where (SRService is the name for system restore). On a hunch, at the bottom i added SRService, rebooted, and this time got no error on startup. I opened up rstrui.exe, and system restore opened fine. I also had a System restore tab in system properties now too. I was able to make a restore point fine, then restore the computer to it without any problems. So in the above key, you want to double click on netsvcs, and at the bottom of the list, you want to type in SRService (probably case sensitive).

    If you're not good with the registry you can save the following as a whatever.reg file and import it, but because it's binary i can't say if it'll work. I recommend manually adding SRService to the netsvcs key.

    ---copy below to whatever.reg then double click on it -----

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost]
    "netsvcs"=hex(7):41,00,70,00,70,00,4d,00,67,00,6d,00,74,00,00,00,41,00,75,00,\
    64,00,69,00,6f,00,53,00,72,00,76,00,00,00,42,00,72,00,6f,00,77,00,73,00,65,\
    00,72,00,00,00,43,00,72,00,79,00,70,00,74,00,53,00,76,00,63,00,00,00,44,00,\
    4d,00,53,00,65,00,72,00,76,00,65,00,72,00,00,00,45,00,76,00,65,00,6e,00,74,\
    00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,48,00,69,00,64,00,53,00,65,00,\
    72,00,76,00,00,00,49,00,61,00,73,00,00,00,49,00,70,00,72,00,69,00,70,00,00,\
    00,49,00,72,00,6d,00,6f,00,6e,00,00,00,4c,00,61,00,6e,00,6d,00,61,00,6e,00,\
    53,00,65,00,72,00,76,00,65,00,72,00,00,00,4c,00,61,00,6e,00,6d,00,61,00,6e,\
    00,57,00,6f,00,72,00,6b,00,73,00,74,00,61,00,74,00,69,00,6f,00,6e,00,00,00,\
    4d,00,65,00,73,00,73,00,65,00,6e,00,67,00,65,00,72,00,00,00,4e,00,65,00,74,\
    00,6d,00,61,00,6e,00,00,00,4e,00,6c,00,61,00,00,00,4e,00,74,00,6d,00,73,00,\
    73,00,76,00,63,00,00,00,4e,00,57,00,43,00,57,00,6f,00,72,00,6b,00,73,00,74,\
    00,61,00,74,00,69,00,6f,00,6e,00,00,00,4e,00,77,00,73,00,61,00,70,00,61,00,\
    67,00,65,00,6e,00,74,00,00,00,52,00,61,00,73,00,61,00,75,00,74,00,6f,00,00,\
    00,52,00,61,00,73,00,6d,00,61,00,6e,00,00,00,52,00,65,00,6d,00,6f,00,74,00,\
    65,00,61,00,63,00,63,00,65,00,73,00,73,00,00,00,53,00,61,00,63,00,73,00,76,\
    00,72,00,00,00,53,00,63,00,68,00,65,00,64,00,75,00,6c,00,65,00,00,00,53,00,\
    65,00,63,00,6c,00,6f,00,67,00,6f,00,6e,00,00,00,53,00,45,00,4e,00,53,00,00,\
    00,53,00,68,00,61,00,72,00,65,00,64,00,61,00,63,00,63,00,65,00,73,00,73,00,\
    00,00,54,00,68,00,65,00,6d,00,65,00,73,00,00,00,54,00,72,00,6b,00,57,00,6b,\
    00,73,00,00,00,54,00,72,00,6b,00,53,00,76,00,72,00,00,00,57,00,33,00,32,00,\
    54,00,69,00,6d,00,65,00,00,00,57,00,5a,00,43,00,53,00,56,00,43,00,00,00,57,\
    00,6d,00,69,00,00,00,57,00,6d,00,64,00,6d,00,50,00,6d,00,53,00,70,00,00,00,\
    77,00,69,00,6e,00,6d,00,67,00,6d,00,74,00,00,00,77,00,75,00,61,00,75,00,73,\
    00,65,00,72,00,76,00,00,00,42,00,49,00,54,00,53,00,00,00,53,00,68,00,65,00,\
    6c,00,6c,00,48,00,57,00,44,00,65,00,74,00,65,00,63,00,74,00,69,00,6f,00,6e,\
    00,00,00,68,00,65,00,6c,00,70,00,73,00,76,00,63,00,00,00,75,00,70,00,6c,00,\
    6f,00,61,00,64,00,6d,00,67,00,72,00,00,00,57,00,6d,00,64,00,6d,00,50,00,6d,\
    00,53,00,4e,00,00,00,53,00,52,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,\
    00,00,00,00


    --- copy above --------------------------------------------------------

    That's it! Remember to restart both times.


    Oct 20, 2008 | PC Desktops

    1 Answer

    Blue colour background saying it is the stop error screen.


    The fix from Microsoft's website:
    To resolve this problem, start your computer in Safe mode, remove the display adapter, rename the .inf files that are associated with the display adapter drivers, restart your computer in Normal mode, and then update your display adapter drivers. The following steps describe this procedure in more detail:
    1. Start Windows in Safe mode. To do so:
      1. Restart the computer, and then press F8 while the computer starts.
      2. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Safe Mode, and then press ENTER.
      3. Use the ARROW keys to select the operating system to start, and then press ENTER to start Windows XP in Safe mode.
    2. In the message that states that Windows is running in Safe mode, click Yes.
    3. Click Start, click Run, type msinfo32 in the Open box, and then click OK.
    4. Under System Summary, expand Components, and then click Display.
    5. In the right pane, note the information that corresponds to the INF File item, for example, Nv4.inf, Oem0.inf, or Atim128.inf.
    6. Quit the System Information utility.
    7. Click Start, right-click My Computer, and then click Properties.
    8. Click the Hardware tab, and then click Device Manager.
    9. Expand Display adapters, right-click the display adapter, and then click Uninstall.
    10. Click OK.
    11. Click Start, click Run, type cmd, and then click OK.
    12. In the Command Prompt window, type the following commands, and then press ENTER after each line: ren %systemroot%\inf\INF file name from Step 5.inf *inf.old
      ren %systemroot%\inf\INF file name from Step 5.pnf *pnf.old
    13. Close all open windows, and then restart the computer in the typical manner.
    14. Log on to Windows by using an account that has administrative privileges, and then wait for Windows to detect new hardware.
    15. When the Found New Hardware Wizard starts, click Cancel.

      If you receive a stop error after you remove the updated display drivers, restart the computer and use the Last Known Good Configuration option. To do this, restart the computer, and then press the F8 key while the computer starts. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Last Known Good Configuration, and then press ENTER.

      If you receive a "System Has Recovered from a Serious Error" message when Windows starts, restart the computer again. This error message does not recur.
    16. Obtain and install the latest drivers for your display adapter.For information about how to contact your computer manufacturer, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Oct 12, 2008 | Sony VAIO Digital Studio PCV-RX550 PC...

    1 Answer

    I want to know what INF files are. I have an aspire 3100 and bought it solely for webcamming my grandchildren and every time I TRY TO INSTALL IT SAYS IT CAN'T FIND INT INF FILES. PLEASE PLEASE PLEASE...


    INF files are simply instructions that tell the kernel (windows) how to use a specific device.
    your problem is that you need to check device manager for any problems that it reports. look for any yellow exclamation points or red X's. Try re-installing the webcam drivers.

    Aug 07, 2008 | Acer PC Desktops

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