Question about HP Computers & Internet

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I am trying to backup my computer to PMD, But every time get an install error saying (the INF file you selected does not support this method of installation.) I did't have this promble when the PMD was in the folder under My Computer, all I had to do was go to My Computer double-click the HP POCKET MEDIA DRIVE then double-click SETUP.EXE and restart the computer.. HELP?

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  • 83 Answers

You may have a corrupted driver for your PMD. See if the manufacturer as a driver or HP.
Microsoft Windows drivers must have an INF file in order to be installed. An INF file is a text file that contains all the information necessary to install a device, such as driver names and locations, registry information, version information, that is used by the Setup components.

Posted on Jun 29, 2008

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Posted on Jan 02, 2017

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1 Answer

Missing .INF file on install


I'm trying to connect to our network printer (Konica Minolta) but with no success....I'm then getting an error saying that the "*.INF file is needed"....I don't know what to do further.

May 11, 2012 | Office Equipment & Supplies

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Windows Cannot Find "Copy.exe"


When i installed AVG Free last time it removed few virus including "copy.exe". so whenever i go to "My Computer" (win key + E) and double click on any hard drive then i find an error stating that (Windows cannot find "Copy.exe").
Solution:
Well the solution for this "copy.exe" conundrum is to get rid of a file called autorun.inf in each of the infected hard drives. here's the solution for the problem......

Make sure you or the virus scanner is run through the infected hard drives/flash drives. to make sure the virus files is gone.
Now, some forums said you could just select "Show Hidden Files" from the option and this would enable you to see "autorun.inf" file.
Also, some entries in the "autorun.inf"may be legitimate. so to check the file (even when you can't see the file) do this: Type in the infected hard drive label followed by autorun.inf for example f:\autorun.inf
This will load autorun.inf file in notepad.if the only entry is that incriminating copy.exe then this is what i did. i tried to overwrite the file with the same name autorun.inf. that din't work because autorun file was readonly. so i saved that blank file on the desktop and simply cut it and pasted it into the drive, then selecting the overwrite option. that should stop that annoying windows cannot find "copy.exe" message every time you double click into a drive. this will solve the problem!
Read more: http://comsguru.blogspot.com/2009/12/windows-cannot-find-copyexe.html#ixzz0nMpOFGpo

on May 08, 2010 | Computers & Internet

1 Answer

My pc is infected by autorun.inf files in each folders.But when i tried to delete it i gets error that 'Directory is not empty'.When i use cmd to delete autorun.inf with 'attrib -s -r -h...


follow my steps.

1. remove your mcafee
2. download AVAST 4.7. here its serial no: W80293736R9983I1147-L9LY7KL3
3. Download USB drive Antivirus V2.3. here serial no: User Name; Nash license code: PEYP
4. install USB antivirus fist, put the serial no. then make a full scan with it. it will remove the autorun file.
5. remove your ADSL connection
6. install AVAST 4.7 with serial no.
7. now plug your ADSL cable back
8. update avast by right click on the icon. Choose Updating-> iAVS update.
9. after update finish, right click on AVAST icon. Start avast Antivirus
10. click on : Stop Memory Test
11. right clikc on avast. menu will appear, select: Schedule Boot-Time Scan
12. Scan all local disks
13. put tick on advance options
14. 1st box. move infected file to chest
14. 2nd box. ignore delete or move for system files.
15. click schedule.
16. pc will reboot, and start scanning n removing all infected files and folders.
-
all infected files will be deleted.

if you computer is very infected and you are not able to install the 2 antivirus i told, then do it on
another computer which is not infected. Then you will have to remove your hard disk from your computer and place it in the other one and do the scanning.
the USB antivirus is very useful you can install it in any computer you have it will protect you from autorun. it scan all usb and flash card also.

Avast also is a good antivirus which you can use.

i also suggest you to backup all your files, document, photos,etc.. after scanning. cause sometime you might get some error from windows. so backup and reinstall a fresh windows.

dont forget to reinstall the USB antivirus after.

GOODLUCK
MNL Computers

Jun 19, 2011 | Computers & Internet

1 Answer

An error occcurred during the installtion of my HP 7280 photosmart printer. The parameter in incorrect.


Microsoft Windows 2000 and XP require files named printupg.inf and printupg.PNF to be found in the Windows .inf folder. If these files are missing or damaged, no printer can be installed and the error of incorrect parameter will come, and the existing files need to be removed if present, and a fresh copy of printupg.inf restored from the Windows backup archive. Kindly Do the following steps:--------
  • Double-click My Computer on the first screen or in Start menu.
  • On the Menu bar, click Tools , then Folder Options
  • Click the View tab.
  • Under Hidden Files And Folders, select Show hidden files and folders
  • Deselect Hide extensions for known file types and Hide protected operating system files .
  • After the above steps, you will be sure that the Computer is showing all files. After it >..............
  • Close the other applications. Double-click the hard drive icon that Windows is installed in, the name usually ends with C: .
  • Double-click the Windows or WINNT folder icon.
  • Double-click the .inf folder icon
  • On the Menu bar, click View , then Details .
  • Click the word Name above the list of folder and file icons until the list is in alphabetical order.
  • Scroll down the list to the section where files starting with the word print are located.
  • If files are found named printupg.inf or printupg.PNF , rename them using the following procedure:----
  1. Right-click on one of the files, then click Rename
  2. Click at the right edge of the file name to remove the highlight from the name.
  3. Press the Backspace key on the keyboard three times to remove the inf or PNF letters
  4. Type the reverse of the three letters, then press the Enter key on the keyboard. For example, inf would be replaced with fni, and PNF would be replaced by FNP.
  5. If the other file is present, Repeat Steps as through in step 4.
  • Insert a new copy of printupg.inf into the inf folder using the following procedure:
  1. Determine where the correct i386 folder is by double-clicking My Computer on the first screen or in the Start menu, then double-clicking the icon that ends with C: If the i386 folder is not displayed, click the Up or Back arrow at the top of the window, then try any other icons that look exactly like the one already tried, one at a time. If the i386 folder is still not found, insert the Windows or computer manufacturer recovery CD-ROM disc and double-click each icon that looks like a CD-ROM disc one at a time.
  2. Make a note of the path where the folder is found, including the drive letter at the end of the icon name. If folder icons were double-clicked during the search, do not use the i386 folder found after double-clicking the Driver Cache folder. For example, if the i386 folder was found on the recovery CD-ROM disc in drive G: , in folder Archive, the path would beG:\Archive\i386. If the folder was found in the computer's hard drive, the path will probably be C:\i386 . If it was found on the Windows CD-ROM disc inserted in the drive icon ending in M: , the path would be M:\i386
  3. Click Start , then Run
  4. In the Run box, type CMD , then click OK
  5. At the blinking cursor in the black box, type the following statement, where PATH is the actual path determined in step a above and _ is the underscore key, which requires holding the Shift key while pressing the Dash key: EXPAND PATH\printupg.in_ C:\XXX\inf\printupg.inf .
  6. The text that Windows displays in the black box will now indicate if the file was found and expanded or not. If the text includes an error message, type the statement above again at the blinking cursor, checking for accuracy. Ensure that all backslashes and the single blank spacebar key after the underscore (Shift+Dash) are included, and that a full colon is typed after each drive letter.
  7. If another error is displayed, verify that the PATH being typed is correct by referring to step a above, then type the statement again
After the file has been successfully expanded, close the black box. The missing printupg.PNF file will be created by Windows when it is needed.
  • Uninstall and reinstall the printer software by using the procedure recommended in the documentation that came with the printer.
Thank you, Have a nice day.

Sep 28, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Deleted PMD file


If you have not disconnected the pocket drive, have a look in the Recycle Bin, if it is still in there click on the PMD folder to highlight the folder and click on File - then click Restore.
This will then restore the PMD folder to the pocket drive.
If you don't see the PMD folder in the Recycle bin, you may be able to download it from the HP WEB site.

Jun 23, 2009 | Computers & Internet

1 Answer

System restore on server 2003


Before we begin, you'll need an XP CD. Doesn't matter if it's home or pro. It shouldn't matter if it has a service pack on it, since all the files will be the same source. In testing i used a slipstreamed cd that already had sp1 on it.
In XP, system restore is installed in syssetup.inf under the inf.always section. If you have XP installed, you can open up %windir%\inf\syssetup.inf and search for [Infs.Always], you'll see the section xp looks at for installing system components. You'll notice it has sr.inf, this is the inf for system restore. For server 2003, if you look at syssetup.inf you won't find sr.inf. This doesn't mean system restore won't work in server 2003, it just means they didn't install it.

So first what we're going to need to do is right click on sr.inf and select 'install', to install it on server 2003. If you have xp installed on another computer/partition you can just right click on it. If you don't, then extract \i386\sr.in_ from the XP cd to your desktop, then right click on it and select 'install'. It'll prompt you where the files are, point it to the XP CD. Once done, it'll prompt to restart, say yes.

That was easy, the next part is the tricky part. After restarting you'll get an error saying the service couldn't start. Specifically the error is error 1068. I searched google and found this link -
CODE
http://www.aerdyne.com/Kbase/article_000005.htm.

The error basically means it cannot run under the service it's on. In system restore's case, it runs under the network service. I know this because in services.msc, for path to executable, it says this: C:\WINDOWS\system32\svchost.exe -k netsvcs. This got me thinking so i opened up sr.inf, and found this line:

[SRSvc_delreg]
HKLM,"Software\Microsoft\Windows NT\CurrentVersion\SvcHost","SRGroup"

I opened up regedit, and this registry key didn't exist. So it seems the sr.inf doesn't register system restore to run under the network services group. Using the above registry key as an example, i opened regedit and went to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost

On the right hand side i saw netsvcs. I double clicked on it, but saw SRService no where (SRService is the name for system restore). On a hunch, at the bottom i added SRService, rebooted, and this time got no error on startup. I opened up rstrui.exe, and system restore opened fine. I also had a System restore tab in system properties now too. I was able to make a restore point fine, then restore the computer to it without any problems. So in the above key, you want to double click on netsvcs, and at the bottom of the list, you want to type in SRService (probably case sensitive).

If you're not good with the registry you can save the following as a whatever.reg file and import it, but because it's binary i can't say if it'll work. I recommend manually adding SRService to the netsvcs key.

---copy below to whatever.reg then double click on it -----

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SvcHost]
"netsvcs"=hex(7):41,00,70,00,70,00,4d,00,67,00,6d,00,74,00,00,00,41,00,75,00,\
64,00,69,00,6f,00,53,00,72,00,76,00,00,00,42,00,72,00,6f,00,77,00,73,00,65,\
00,72,00,00,00,43,00,72,00,79,00,70,00,74,00,53,00,76,00,63,00,00,00,44,00,\
4d,00,53,00,65,00,72,00,76,00,65,00,72,00,00,00,45,00,76,00,65,00,6e,00,74,\
00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,48,00,69,00,64,00,53,00,65,00,\
72,00,76,00,00,00,49,00,61,00,73,00,00,00,49,00,70,00,72,00,69,00,70,00,00,\
00,49,00,72,00,6d,00,6f,00,6e,00,00,00,4c,00,61,00,6e,00,6d,00,61,00,6e,00,\
53,00,65,00,72,00,76,00,65,00,72,00,00,00,4c,00,61,00,6e,00,6d,00,61,00,6e,\
00,57,00,6f,00,72,00,6b,00,73,00,74,00,61,00,74,00,69,00,6f,00,6e,00,00,00,\
4d,00,65,00,73,00,73,00,65,00,6e,00,67,00,65,00,72,00,00,00,4e,00,65,00,74,\
00,6d,00,61,00,6e,00,00,00,4e,00,6c,00,61,00,00,00,4e,00,74,00,6d,00,73,00,\
73,00,76,00,63,00,00,00,4e,00,57,00,43,00,57,00,6f,00,72,00,6b,00,73,00,74,\
00,61,00,74,00,69,00,6f,00,6e,00,00,00,4e,00,77,00,73,00,61,00,70,00,61,00,\
67,00,65,00,6e,00,74,00,00,00,52,00,61,00,73,00,61,00,75,00,74,00,6f,00,00,\
00,52,00,61,00,73,00,6d,00,61,00,6e,00,00,00,52,00,65,00,6d,00,6f,00,74,00,\
65,00,61,00,63,00,63,00,65,00,73,00,73,00,00,00,53,00,61,00,63,00,73,00,76,\
00,72,00,00,00,53,00,63,00,68,00,65,00,64,00,75,00,6c,00,65,00,00,00,53,00,\
65,00,63,00,6c,00,6f,00,67,00,6f,00,6e,00,00,00,53,00,45,00,4e,00,53,00,00,\
00,53,00,68,00,61,00,72,00,65,00,64,00,61,00,63,00,63,00,65,00,73,00,73,00,\
00,00,54,00,68,00,65,00,6d,00,65,00,73,00,00,00,54,00,72,00,6b,00,57,00,6b,\
00,73,00,00,00,54,00,72,00,6b,00,53,00,76,00,72,00,00,00,57,00,33,00,32,00,\
54,00,69,00,6d,00,65,00,00,00,57,00,5a,00,43,00,53,00,56,00,43,00,00,00,57,\
00,6d,00,69,00,00,00,57,00,6d,00,64,00,6d,00,50,00,6d,00,53,00,70,00,00,00,\
77,00,69,00,6e,00,6d,00,67,00,6d,00,74,00,00,00,77,00,75,00,61,00,75,00,73,\
00,65,00,72,00,76,00,00,00,42,00,49,00,54,00,53,00,00,00,53,00,68,00,65,00,\
6c,00,6c,00,48,00,57,00,44,00,65,00,74,00,65,00,63,00,74,00,69,00,6f,00,6e,\
00,00,00,68,00,65,00,6c,00,70,00,73,00,76,00,63,00,00,00,75,00,70,00,6c,00,\
6f,00,61,00,64,00,6d,00,67,00,72,00,00,00,57,00,6d,00,64,00,6d,00,50,00,6d,\
00,53,00,4e,00,00,00,53,00,52,00,53,00,65,00,72,00,76,00,69,00,63,00,65,00,\
00,00,00,00


--- copy above --------------------------------------------------------

That's it! Remember to restart both times.


Oct 20, 2008 | Computers & Internet

1 Answer

Blue colour background saying it is the stop error screen.


The fix from Microsoft's website:
To resolve this problem, start your computer in Safe mode, remove the display adapter, rename the .inf files that are associated with the display adapter drivers, restart your computer in Normal mode, and then update your display adapter drivers. The following steps describe this procedure in more detail:
  1. Start Windows in Safe mode. To do so:
    1. Restart the computer, and then press F8 while the computer starts.
    2. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Safe Mode, and then press ENTER.
    3. Use the ARROW keys to select the operating system to start, and then press ENTER to start Windows XP in Safe mode.
  2. In the message that states that Windows is running in Safe mode, click Yes.
  3. Click Start, click Run, type msinfo32 in the Open box, and then click OK.
  4. Under System Summary, expand Components, and then click Display.
  5. In the right pane, note the information that corresponds to the INF File item, for example, Nv4.inf, Oem0.inf, or Atim128.inf.
  6. Quit the System Information utility.
  7. Click Start, right-click My Computer, and then click Properties.
  8. Click the Hardware tab, and then click Device Manager.
  9. Expand Display adapters, right-click the display adapter, and then click Uninstall.
  10. Click OK.
  11. Click Start, click Run, type cmd, and then click OK.
  12. In the Command Prompt window, type the following commands, and then press ENTER after each line: ren %systemroot%\inf\INF file name from Step 5.inf *inf.old
    ren %systemroot%\inf\INF file name from Step 5.pnf *pnf.old
  13. Close all open windows, and then restart the computer in the typical manner.
  14. Log on to Windows by using an account that has administrative privileges, and then wait for Windows to detect new hardware.
  15. When the Found New Hardware Wizard starts, click Cancel.

    If you receive a stop error after you remove the updated display drivers, restart the computer and use the Last Known Good Configuration option. To do this, restart the computer, and then press the F8 key while the computer starts. On the Windows Advanced Options Menu that appears, use the ARROW keys to select Last Known Good Configuration, and then press ENTER.

    If you receive a "System Has Recovered from a Serious Error" message when Windows starts, restart the computer again. This error message does not recur.
  16. Obtain and install the latest drivers for your display adapter.For information about how to contact your computer manufacturer, visit the following Microsoft Web site: http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 12, 2008 | Sony VAIO Digital Studio PCV-RX550 PC...

6 Answers

Eject button on Vaio won't work


t seems like people are having problems with getting the Fn Brightness and CD Eject Keys working when installing XP.

The following files and install method works here:


01. Install SFEP [AR51] (Right Click - Install SonyNC.inf)

02. Install Sony Shared Library [AR51] and Restart when prompted

03. Install Sony Utilities DLL & Settings Utility Series [BX4]

04. Install VAIO Event Service. Select Custom and Check VESUnique and Sound [BX4]

05. Copy AR51 Vista VESConfig.ini (from attached zip file) to folder C:\Program Files\Sony\VAIO Event Service

06. Start - Run services.msc

07. Find Vaio Event Service in the Services list and Restart the Service.


Your Fn and EJECT Buttons should now work.

Mar 31, 2008 | Computers & Internet

5 Answers

Epson GT5500 Flatbed scanner


unfortunately Epson has not made a driver for this scanner that is compatible with Vista and from the looks of it, they don't seem to have any plans on making one!
Sorry

Jan 29, 2008 | Epson GT 5500 Flatbed Scanner

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