Question about GE WSM2700D Top Load Stacked Washer / Dryer

6 Answers

Indesit we 16 will only turn anticlockwise!

Hi, I have a 5 year old we16 that has suddenly refused to wash clothes. It will fill with water, but then just hums for a few seconds before going to sleep. If I select spin it will pump out and then spin for a while, but only anticlockwise. As soon as it gets to a point in the cycle that requires a clockwise drum rotation, it hums for about 2 secs then stops.

I have checked the motor brushes and they have about 1" left inside the holder when fitted, and there is no arcing. A year ago I had an F-10 fault show up but I traced that to a broken track on the main pcb, bridged it, and it has worked fine ever since. I have just had the pcb out again but can't see any breaks, burns or dry joints.

Any ideas gratefully received!

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  • 3 more comments 
  • Richard Raynor Jun 29, 2008

    Leethedeuce suggested "Could be a motor coupling or the motor. It is not throwing any codes now?Thanks,Lee"



    Hi, It is not throwing any codes now. I'm not sure what you mean by "motor coupling" - I have worked on electrical equipment in various jobs including ROV's in the offshore oil industry, but I'm not familiar with this usage. If you mean the electrical connections to the motor - I have taken them off and replaced them, they looked fine. If you mean the mechanical mountings of the motor, it is all like new under there. As I said the motor will run anticlockwise, but when the programme calls for clockwise rotation it just hums. I even tried urging the drum round with a stick while it was humming, but it didn't rotate of its own accord. I'm wondering if there is a triac / thyristor somewhere which controls the motor speed and direction, and if this could be faulty?



    Thanks, D.

  • Richard Raynor Jun 30, 2008

    Hi MidWest-Tech,

    Thanks for getting back to me.

    I'm afraid I am still unclear about the "motor coupling". You wrote "Well the motor coupling on a washer is exactly that" . My motor is bolted on to the bottom of the outer drum and the motor shaft has a grooved pulley on it which drives the belt which goes round the big wheel. There is nothing visible that I would describe as a coupling.



    Can you explain it again s-l-o-w-l-y please ? I'm English!



    I look forward to any info on the circuit board that you can come up with.

    Thanks, D.



    *USA and UK - 2 nations divided by a common language :-)

  • Richard Raynor Jul 05, 2008

    Hi, I have a 5 year old Indesit we16 that has suddenly refused to wash clothes. It will fill with water, but then just hums for a few seconds before stopping. If I select spin it will pump out and then spin for a while, but only anticlockwise. As soon as it gets to a point in the cycle that requires a clockwise drum rotation, it hums for about 2 secs then stops.

    I have checked the motor brushes and they have about 1" left inside the holder when fitted, and there is no arcing. A year ago I had an F-10 fault show up but I traced that to a broken track on the main pcb, bridged it, and it has worked fine ever since. I have just had the pcb out again but can't see any breaks, burns or dry joints.

    Since first posting this the machine has now started to give an F-08 fault on the display.

    Any ideas gratefully received!

  • Richard Raynor Jul 22, 2008

    "f-08 is a heater relay problem.Hope that helps.Thanks,Lee"



    Not really :-) On the handwash cycle, the only program not requiring clokwise rotation, the heater will heat or not, as selected. Furthermore, how can a heater fault affect the spin cycle? D

  • Richard Raynor Jul 22, 2008

    "Comment by leethedeuce, posted on Jul 22, 2008
    Just letting you know thats what the f-08 code means. and professional service is recommended for that code.
    Thanks,
    Lee"

    Thanks Lee. Unfortunately, "professional service" up here at 57N 4W means a guy will come and tell me I need a new pcb, £90 and £50 for fitting it. The defective component probably costs £1 tops once I can locate it. I am an electrical / mechanical engineer myself and hate being ripped off, which is why I came to FixYa in the first place. Sorry if I was a bit short with you - it wasn't intentional :-) D.

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I work in the electronics drive industry and we repair hundreds of different drives that power 3 phase motors.
All of these have blocks in them that are controlled simply by reversing the voltage in them.
Some DC drives are similar to washing machine controllers in that they switch on a block to go in one direction or switch an adjacent block wired backwards to go in the other.
The fact that your motor will go in one direction to me rules out the motor.
Its control must be at fault.
You will have to buy a new control module for this I suspect.
When the controller gives the instruction to power the motor it will monitor the torque using current detection so when it tries to fire the other direction and detects no current it will time out.
Tim

Posted on Jan 13, 2009

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LG WD-1019BD washer only fills with about 10 litres of water. This varies depending upon the selected wash i.e cottons or synthetics etc. but the worst (lowest) fill is on 'cottons' which is about 2" in the bottom of the drum. i.e the clothes don't get wet enough to wash. Please help.

Posted on Oct 18, 2008

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Posted on Jul 05, 2008

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Well the motor coupling on a washer is exactly that. I suppose it's a professional/technician term. As far as a transistor somewhere that controls the speed and direction. There is youd have to have the circuit diagram for the unit to know where the speed control mechanism is. give me a moment and i will post another comment with where that is at.

Posted on Jun 29, 2008

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A washing machine that is just filling and emptying, but the drum doesn't revolve is one of the most common washing machine faults. Most people suspect that the drive belt has come off (or has broken) but this is surprisingly rare compared to the most common cause of a washing machine not turning the drum - which is a fault with the motor.
This doesn't necessarily mean there's a major fault on the motor, and in fact it may be relatively easy to repair. However, there are other components that can also cause a washing machine's drum to not agitate on wash or spin so this fault potentially requires the most fault-finding.
It's easy enough to check that the belt is still on. In fact this can be done without even disturbing the washing machine (if necessary). Just turn the drum by hand from the front. If the belt has come off, then there will be a lot less resistance than usual when turning the drum. The best person to test this, is the one that usually empties the drum of clothes when it's finished a wash.
They are used to the resistance on the drum as they turn it to check for items of clothing stuck to the drum. The best method though is with the washing machine unplugged and the back panel removed to see if the belt has come off or not.
If the belt has come off, then there are usually reasons for this. It's rare for a belt to come off for no reason although it can happen. Clearly if it comes off again after being refitted, there is likely to be a fault. Here are some possible causes of a washing machine belt coming off .

  • The drum pulley is loose
  • The drum bearings have gone (collapsed) causing the drum pulley to wobble
  • The drive belt was to slack
  • A motor fixing bolt or bracket securing the motor to the tub has broken or come loose
  • Water has got onto the belt causing slippage
  • An obstruction or item of clothing temporarily jammed the drum causing the belt to spin off
Hope that helps.......

Posted on Jun 29, 2008

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Could be a motor coupling or the motor. It is not throwing any codes now?
Thanks,
Lee

Posted on Jun 29, 2008

  • 1 more comment 
  • Lee A.
    Lee A. Jul 22, 2008

    f-08 is a heater relay problem.
    Hope that helps.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jul 22, 2008

    Just letting you know thats what the f-08 code means. and professional service is recommended for that code.
    Thanks,
    Lee


  • Lee A.
    Lee A. Jul 22, 2008

    the heater relay i believe is part of the main board, so ya I am guessing that is what they would say the likely fix is. Have you considered replacing the board? You may be able to just get the part and replace it yourself.
    Keep me updated,
    Thanks,
    Lee


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