Question about Creative Labs ZEN Vision:M Digital Media Player

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CREATIVE ZEN GONE HAYWIRE

Last week when i plugged my zen in to charge i came back in the morning and it was dead. when i plugged it in again to charge, a blue blinking light showed on top but it took several hours to start charging. after a while it seemed fine, but a few days ago the same thing happened. every time i plug it in the blue light will blink, but nothing else. if i leave it charging, after about 5 hours it will open in recovery mode. i reboot it, and it looks like its charging, but then- usually about 20-30 minutes later- it will die again. help!

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  • Anonymous Jun 30, 2008

    my zen ceative mp3 was working just a hour ago but now it won't turn on

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Sounds like it might be either a bad firmware driver, which can be erased and reinstalled via the USB connection to your computer and a download from creative. Or the battery has gone bad, in which case you have to have it sent to creative for Repair.

Posted on Jun 30, 2008

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1 Answer

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If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
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This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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