Question about Dell Inspiron 1501 Notebook

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Administrator password problem

Evidently my teen grandson was messing with my laptop security and changed something. Before I can get to my windows (where I usually put in my password), I now get a grey and white screen with a message telling me I can't log on without supplying an administrative password. My grandson told me the password he used so I'm able to get on, but I don't want this extra step in getting to my windows! How do I get rid of this annoyance? And by getting rid of it, will it remove any of my stuff I have on here? Thanks for any help.
My laptop is actually a Dell Inspiron 1525 special edition, but that choice wasn't listed here.

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You will have to contact Dell technical support, they can generate a master password for your system.

1-800-624-9896

or chat with them

http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen

Posted on Jun 29, 2008

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