Hello guys,I have an Alpine CDM9821 face off unit.I does come on when the face is put on but iI have zero controls at all.THere is no sound, no volume ,eject stop reverse foward.No nothing essentially.Thats about it any help would be very much appreciated.Thanks in advance for your help.

it sounds like you have the blue wire (antenna remote turn on) instead of the blue/white wire (amplifier remote turn on) turning on an external amplifier in your rover. the antenna remote wire turns off when you leave tuner mode.

had the same problem with my alpine, i was able to fix it once by, popping off the face plate and with fine grit sand paper (lightly) sand the connection points on the radio and the face plate, then put a little bit of dialectic grease on it . also doing a reset on the unit helped me from time to time...

I have a similar problem where my B200 just blanks right out and doesn't want to come back on until I pull it out of the head for about 1/2 hour! It also did not want to turn on outside of the head at all - I'm assuming dead battery. I phoned support here in Canada and they told me that it might be because the unit is not fully charged while in the head. He suggested that I pull the GPS out and try to charge it using the dedicated AC outlet for it. I'm trying this now! As for the firmware update for the B200, there ISN'T one as of yet. From what I've read, Alpine discontinued the Blackbird B200. Alpine support said that they are working on a newer firmware for the unit but I won't hold my breath if they discontinued the device!

There is a very tiny dot located either on the actual face of the alpine head unit or on the front plate of the radio once the face has been removed. Once you find this dot(if on the actual face) you need to make sure unit has power turned on and witha tiny needle or pick you may push this reset buton in for about 2 seconds. The face will automaticaly fold down and the disk will eject itself. Once this is done do not place the same disk back into the unit. Hope this solves your problem

their is a reset button behind the face you need to use a bic pen and push and hold it in for ten seconds and then it should allcome back to life

the cda 9830 and 9831 are known to have issues with the face plate connection that cause all kinds of issues. remove the face plate and clean the contacts on the face plate and the unit.

Not to sound very obvious, but it honestly just sounds like there is a connection problem between the faceplate and the unit. I would first try using some electrical contact cleaner and cleaning the contacts, installing and removing the faceplate a few times and see what that does. I hope this does something for you. Let me know if I can be of more assistance.

buy this

http://www.partstore.com/Part/Alpine+Electronics+Inc/Alpine/3608479Z01/New.aspx?ModelMfgName=Alpine+Electronics+Inc&ModelBrandName=Alpine&ModelNumber=CDA9887

problem fixed

hmmm if you bought the alpine deck originally your best bet might be to call them, and see about getting it properly repaired. otherwise, check craigslist or ebay for broken alpine decks with the tilt function. should be pretty easy to fix. also you could open up the cd player and check to see if maybe something just slipped off.

Yes, I'm sure Alpine will sell you another face but there is still the option of repairing the broken face at a good repair shop. Of course getting a new face is the easiest (read most expensive) way to get you going again.