My son just bought a pair of the ear phones and they are shocking him. Several of his friends are saying the same thing. Of course, he is no longer using them!! I would like to find out if there is a recall on them?

So here's some info on the bluetooth headset:
http://headsetplus.com/product690/product_info.html

Also, Jabra's tech support is solid. Consider giving them a call if you still can't figure it out. GL!

Disconnect it first. means power off. unpair the device restart devices pair it again.

Go to the setting menu of your phone, select connectivity to choose bluetooth, Select Paired devices but make sure your ear piece device is power on, that is the bluetooth it on, search for it, then paired your phone with it. that is all.

it means your media player has a bluetooth connection that must be addressed, it sounds like you have accidentely 'paired' it to the music player instead of the bluetooth device.

go on eBay and buy a new audio jack.

I had the same issue. Gradually it became worse and worse (on the sound cutting out more frequently out of one ear or being really silent at best) and I replaced the audio jack by buying a new one on eBay. Or if you are not the do-it-your-selfer and you got money, bring it to an iPod store that preforms repairs. When you order it on ebay, if it is really cheap, it usually ships from China or something and it might take a couple weeks. But saves you some bucks!

I don't recommend HTC phones for this reason. Poor quality. If you have a problem with their phones their only support number is in the Netherlands and you have to ship them your phone if it's under warranty with no spare to use while it's in service.

I’m happy to help further over the phone at https://www.6ya.com/expert/matt_7e951e081251ffbc

JUST HOLD DOWN THE MIDDLE OF THE EAR PIECE FOR EIGHT SECONDS

Yes, some mp3 players need specific headphones in order for you to hear through them, getting headphones that say mp3 is not enough. Unfortunately you may have to buy and return several pairs before you find the right one.

I have found the only thing that works thus far is to click on the red phone in progress icon then go to "call options" then click transfer audio to phone, then transfer audio to nuvi. Sometimes I have to do this twice. but it works.