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I just bought a used Kenmore standalone dishwasher and ran it for the first time. The dishes on the top did not get clean and the soap did not come out of the closed soup dish. at one point I took a shower and was wondering if that might have influenced the water pressure enough to cause the problem. Is the soap supposed to open during the wash and could the poor water pressure prevent the top shelf from getting properly washed?

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The inlet filter is probably clogged. Try letting it fill up. Open the door to stop it right after it starts to wash Pour a gallon or two of hot water in and see it it works better Stop and do this everytime it goes to fill up. If the door opens , soap is used and dishes are clean ,clean the filter in the fill valve and possibly replace it. or the whole valve. (around $25) The soap door may be a seperate problem. I don't remember if Kenmore uses a spring or a small heat element to open the soap dispenser. Try cleaning it really well, shut the dispenser, open the door and turn the timer very , very slowly and watch to see if the dispenser opens. (WIth the door open the dishwasher will not run, but leave it plugged in.) It should open sometime during the cycle.

Posted on Jul 03, 2008

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