Question about Insignia IS-LCDTV32 32 in. Television
Our 15 mo. old son hit our new lcd tv with a plastic toy. When you turn it on, the sound is perfect but there are lines running across the screen in many different colors with no picture.
We were told we need a new "panel" when I talked with a service person on the phone but they recommended buying a new one instead of fixing this one. We've bought a new tv already but my husband is wanting to see if he can't fix this one himself.
What part exactly are we looking for? He took it apart and you can see a visible contact spot and lines on the screen. So we are thinking we need a new screen? We don't know tv repair terminology, so what exactly is the name of the part we need?
Most likly the signal connector is loose or dirty. (input) this would cause the red, gree, blue or a combination to not be connected.
Posted on Apr 20, 2008
This television, appears to have had a failure in the mainboard. This is the board that controls the video functions and sound functions. The unit should be taken or sent in to a service center for testing and servicing. The service center will have all the correct service information to determine the problem for you. You can call Insignia customer support at this telephone number 1-877-467-4289. You can also got to the customer support website at www.insignia-products.com. Go to the support section and ask them for help on how to get service for your television. I hope this information helps you with your problem.
Posted on May 23, 2009
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