Question about Insignia IS-LCDTV32 32 in. Television

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Sound is fine, no picture but colored lines run across the screen.

Our 15 mo. old son hit our new lcd tv with a plastic toy. When you turn it on, the sound is perfect but there are lines running across the screen in many different colors with no picture.
We were told we need a new "panel" when I talked with a service person on the phone but they recommended buying a new one instead of fixing this one. We've bought a new tv already but my husband is wanting to see if he can't fix this one himself.
What part exactly are we looking for? He took it apart and you can see a visible contact spot and lines on the screen. So we are thinking we need a new screen? We don't know tv repair terminology, so what exactly is the name of the part we need?
Please help!

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  • Anonymous Apr 18, 2009

    My son threw a toy at our JVC flat screen LCD and now there's sound but no picture. There's a bunch of colorful lines running through the whole tv. You can see where the toy hit the screen when you turn it on because there's a circle and then it looks like glass would look when it broke but it's just colorful lines. The screen itself doesn't look damaged from the outside.

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2 Suggested Answers

TJBENGR
  • 121 Answers

SOURCE: insignia 32-lcd black screen and thin colored lines vertically

Most likly the signal connector is loose or dirty. (input) this would cause the red, gree, blue or a combination to not be connected.

Posted on Apr 20, 2008

  • 814 Answers

SOURCE: Insignia 27" lcd tv vertical colored lines across screen.

This television, appears to have had a failure in the mainboard. This is the board that controls the video functions and sound functions. The unit should be taken or sent in to a service center for testing and servicing. The service center will have all the correct service information to determine the problem for you. You can call Insignia customer support at this telephone number 1-877-467-4289. You can also got to the customer support website at www.insignia-products.com. Go to the support section and ask them for help on how to get service for your television. I hope this information helps you with your problem.

Posted on May 23, 2009

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I have an LG model #60PK750 serial #010RMWV8M569, the other day I was watching and the screen went black and no sound, I did get a display on the screen that said lost signal.


Fixya is a free tech support site. There is mo shop. No replacement parts.
If your LCD TV or monitor has stopped working, or is displaying one of the following symptoms, then it's a candidate for some new capacitors
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New capacitors will solve a host of problems in LCD monitors and TV's and will extend the life of your monitor or TV by several years.
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Your TV is about 5 years old.
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https://www.youtube.com/watch?v=TR2iWN6b-LY
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Please rate my help++++Thanks for using FRIXYA

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