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Re: also a bra wire!!!
Don't know where you live but you must have an auto parts store within driving distance.
There is a device, a gripper, intended for clumsy mechanics, that has a three-prong tip that opens and closes via a plunger at the remote end made for grasping hardware dropped into the crevices that one finds in the modern engine compartment.
The outer diameter is 1/4 to 3/8" (~6-9mm) in diameter and should pass between the tub walls without problem.
They aren't expensive (and worth just about that much).
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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There is likely to be something stuck between the inner drum and the outer casing. In my experience this is most commonly the wire from an underwired bra! (belonging to my wife!)
If the inner drum has holes in it feel the surface carefully all over to try to detect a wire or other object protruding into the drum. If you find something it can often be pulled free with a pair of pliers or pincers.
Depends where it is stuck. If near the very front you can sometimes get them by removing the door seal to gain a small access between drums. Other ways is remove the outlet pipe from the bottom of the drum or easiest and most probable area where it stuck is remove heating element. Provides a better view and bra wires normally get stuck on them.
Disconnect the machine from the power source and also disconnect the inlet hoses.
First start by opening the top hatch. You can do this by first opening the lid. there are 2 screws under plastic caps in the corners, under the lit. Open the screws.
See if you can lift the top hatch back. If not, you need to open the screws, or sometimes no. 7 bolts, in the back of the machine. These join the top hatch (plastic part) to the machine body (metal part).
When you raise the top hatch, there will be a power connection with earth wire, and a presure hose which connect to the bottom of the control panel. You can disconnect these. Take note, as you need to put them back on later.
Once you remove the top section you have clear access to the top of the drum. There is a plastic rim on top of the drum which you need to remove. Sometimes they are screwed on, and sometimes they clip into place. The old hoovers were clip on plastic. The newer hoovers are more like Simpson and have screws.
Once you remove that, look down in between the inner and outer durm and see if you can see the bra wire. If you can get to it with a long object it will be alot easier, than having to remove the inner drum. If the bra wire is free and just sitting on the base, just tilt machine to its side and with the help of a few people turn it upside down.
Removing the inner drum is a pain, and I do not suggest you do that yourself, unless you have the right tools.
However I can help you with it if you can not get to the wire. Let me know.
If you cant pull wire out from inner drum with long nose pliers, Remove heating element and use torch to inspect bottom of washer. Most of the time the obstruction makes its way to the bottom. Use whatever tool necessary to remove spring.
You will not see it as it is trapped between the inner and outer drum, what you need to do is remove rear panel and the large hose from the pump to the bottom of the drum,
Then reach in with your fingers and see if you can feel it , if you can't then short of removing the drum (not recommended) ther is not a lot you can do, hopefully it will find it's way into the filter, where it wiil not be a problem
Plz rate this solution.
you may not have to take the washer apart, take a good ligtht and look around inside the spin tub, if a part of the underwire is sticking thru, try and pull it out. Do not use the washer until the wire is removed or it actually could cut the tub and then the machine will leak $$$
Let me know the make and model if you need more assistance
Switch off machine and unplug it from the wall socket. Remove back plate and identify the heating element. It should be located at the bottom of the outer drum. Remove element and you will have limited access to the space between the drums. Rotate the drum slowly by hand untill the bra wire gets to the bottom of the drum. Remove obstruction with hook or long tweeser.