Question about Toshiba 61HX70 61" Rear Projection Television

1 Answer

Projection TV Expert Needed

Slinteriors:

There is a post on http://www.fixya.com/ExpertsLoungeThreadView.aspx?thid=719986 - Expert's Lounge thread. There was an expert last night who gave inappropriate responses, which is further described in the lounge. Could you please take a look at it and see if you could help this customer? The problem is at http://www.fixya.com/support/t718038-blinking_power_light. Though FixYa has told me not to request the help of other experts, Ekse suggested that I ask you to look at it. So, in the interest of helping the customer, and hoping that FixYa will recognize our aim is to do just that, I am posting this to ask for your help. Thank you very much.

smartsolve

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  • Cheryl Whalen Jun 29, 2008

    I am SO ABSOLUTELY GRATEFUL to you for addressing this. And, yes, the individual should be banned. When you have a few spare hours (ha!), you could become endlessly fascinated with his antics. Thank you so very much, as I have been solely attempting to get help to the customers whom he treated in this horrific manner, and I know that the customer is now in your capable hands!

  • Cheryl Whalen Jul 04, 2008

    Slinteriors:



    I believe you likely saw it, but to confirm, I posted a FixYa rating on this solution when it was received - on 6/29/08, at 2:48 EST. For some reason, they have evidently removed that. I will pursue it, but I don't know that this rating again will stick... Thank you again for your absolutely professional approach.



    smartsolve

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  • Toshiba Master
  • 8,617 Answers

I just posted a response for the Toshiba. If that doesnt help I will assist them to trouble shoot and get the set operating again. That other expert should be banned from here.

Posted on Jun 29, 2008

  • Sonny Berry
    Sonny Berry Jun 29, 2008

    I will do my best to see that this customer gets the TV properly diagnosed and repaired. have a good day and Thanks

  • Sonny Berry
    Sonny Berry Jul 04, 2008

    Thanks, The solution I posted should have took care of the no start on the toshiba, as that causes about 95 % of the no start symptoms with that model. Thanks again

    Slinteriors

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