I have had a BT On-Air 1300 Executive for several years and I am, suddenly, unable to get it to work despite it showing that the battery is fully charged. When I go through the menu on the handset, the Base settings gives me the message 'not available'. Any suggestions? Thanks
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Have you tried removing the batteries and letting the internal power decay for an hour or so - in other words try to get them to forget what they were. Then replace batteries and try again. I guess you've consulted the user manual, is there a reset button hole anywhere on the base unit? The sort you stick a pin into.
same problem - almost impossible to have a clear conversation. Have changed filters/moved the base several times - all to no avail. Sorry I ever changed phones from my philips which worked fine. anyone have something new to suggest as a solution apart from dumping the BT system?????????????
I can`t find a manual for your phone.But have looked at one similar.
When the base is flashing it can be that you are still on the phone.
Or it can be when you have missed a call,answer phone or sms message.
The base may flash when the phone is charging.
Resetting the base & handset/s on a BT Freelance XD5500:
Hold the Find button on the base unit until you get a double beep then tap the Find button 7 times. On the handset: remove a battery hold the menu key and refit the battery screen says SW VERSION press up arrow key until screen shows REGISTER CLEAR press menu press menu again and wait for OK to appear remove a battery and refit
Registering the XD5500 handset. Then register the handset to the base as follows: Hold Find button on base unit until you get two beeps On handset: Press menu Scroll to register Press menu Scroll to Register Base Press menu Press 1 Wait When it says PIN ? Enter 0 0 0 0 (four zeros) and press menu.
Note: If you have more than one handset then repeat registering the handset to the base for each subsequent handset/phone.
If this procedure fails to solve the issue, then you have a unit with a fault and if it is less than a year since purchase the retailer should change it for you.
Had the same problem with my BT Studio 1500 phones both flashing "BASE 1" . Again could not find solution on web! BUT phoned the free BT helpline on 08001456789.
They told me to switch off electricity supply to the base unit then switch it back on.
(The fault is due to the base unit losing the signal and just needs to be "rebooted")