Question about Brother MFC-3240C All-In-One InkJet Printer

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Printer won't print

I changed the cartridges on my printer, then it started the cleaning process. After it finished, i tried to print out some documents and they came out blank. The machine sounded like it was printing but nothing came out. I have done the cleaning process over and over and still nothing.

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  • Wayne Urton Oct 09, 2008

    I get no black at all. I have tried replacing the black and running the cleaning process several times. The three colors look good, but still no black. I contacted Brother's support. They replied with "run the cleaning process several times" which I had explained that I did that in my problem statement, so that response was no help at all. And "call service" is not a good option. If you take a printer to a computer repair shop, they will usually tell you that service will cost more than just replacing the printer.

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If you have not performed the exact procedure described on page 12-15 in Chapter 12, Troubleshooting and routine maintenance, of the Users Manual, do so.

Heed the last paragraph of this page: If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).

Posted on Jul 21, 2008

3 Suggested Answers

  • 1 Answer

SOURCE: HP Laserjet 1020 - prints blank documents

The printer accepts the sent document and processes it but the pages it prints are blank. I've tried several cartridges with the same result... so am confident it's not an empty cartridge problem.

Posted on Oct 31, 2008

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SOURCE: CHANGED INK, WON'T PRINT.

Try to reinstall software restart pc when it asks if the cartridge is new say yes

Posted on Mar 25, 2009

nicarta
  • 506 Answers

SOURCE: The PGBK cartridge doesn't print anything

Do a selftest on the printer. If the Selftest prints out something, uninstall the printer Driver and reinstall it again. If it still did not work checkin the printer to a qualified technican to have a look at it.

Posted on May 12, 2010

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Try to print clean page ,
Print a cleaning page During the printing process, paper, toner, and dust particles can accumulate inside the printer and can cause print quality issues such as toner specks or spatter, smears, streaks, lines or repeating marks. Follow these steps to clean the printer's paper path.
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Most likely, it is a print head issue. The print head is what the printer cartridge sit in inside the printer. To fix the problem, please do the following:

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10_17_2011_5_53_24_am.jpg

10_17_2011_5_58_43_am.jpg
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Solution 1:
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You can access the cleaning features on your printer by pressing the menu key and using the up and down arrow keys on your keyboard to scroll the options until you see the maintenance catagory - then click on it. Continue scrolling the options with the arrow keys until you see the clean the print heads or print nozzles choice, then click on or accept to start the process. follow the prompts on the printer and try cleaning at least twice, then try a test page. If this does not solve the issue, then go back to the menu key and return to the maintenance area and choose align print heads instead. Press ok or accept to start the alignment process and follow the prompts on the printer until its completed. Check the print out to see if the color has printed. If it has not printed then you might want to try cleaning the print head area in the printer yourself.

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