Computers & Internet Logo

Related Topics:

Posted on Dec 10, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Power passes through the laptop but the monitor is black

1 Answer

joecoolvette

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Toshiba Master 5,660 Answers
  • Posted on Dec 10, 2010
joecoolvette
Toshiba Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Apr 08, 2009
Answers
5660
Questions
0
Helped
2193465
Points
18014

"Power passes through the laptop but the monitor is black"

I'll assume you mean the Indicator LED lights come on, and the Harddrive Activity LED light flashes.

[Not that you have tested the Voltage going to the Inverter, or Voltage coming out of the Inverter to the LCD screen]



1) Suggest you first test to see if the problem is the Inverter, or the graphics chipset on the motherboard.

Attach a VGA monitor to the VGA connector on the back of the laptop. (Laptop and monitor off)

http://en.wikipedia.org/wiki/VGA_connector

Turn the VGA monitor on, allow it to 'Come to life'.
Turn the laptop on.

Press and hold down on the Fn key, then tap once on the F key that toggles the display over to an external monitor.

(Generally the F5 key. The display toggle key may have two symbols on it.
One is an icon of a laptop that is open, then there is a slash /, and an icon of a Monitor. (Rectangular outline)
Since you did not post the Model Name, and Model Number, I can only give you generic information)

No display? Tap the display toggle key again.

Display?
Chances are that you just have a bad Inverter.

An LCD screen cannot produce enough light by itself. It requires an additional light source.
A Backlight is the additional light source.

A Backlight is a CCFL.
Cold Cathode Fluorescent Lamp
Similar to Fluorescent lighting used in homes and businesses, but on a Much smaller scale in size.

[Typical example of a Backlight,

http://www.buy.com/prod/ccfl-backlight-lamp-toshiba-satellite-1805-s204-13-3-wxga/q/sellerid/23962916/loc/101/215969147.html ]

An Inverter is used to provide power to the LCD screen, and the Backlight.
An Inverter is small circuit board. Typically 3 to 5 inches long, and the width of a finger.

An Inverter is typically located behind the Display Bezel, and at the bottom of the LCD screen.
Attached with a screw, two screws, or tape.

90 PERCENT of the time the fault is the Inverter.

[Typical example of an Inverter,

http://www.laptopbattery-usa.com/toshiba-satellite-p20-p25-p30-p35-laptop-lcd-inverter-p-1959.html?zenid=refnsit173e8eti5lg1ffp8sh0



2) IF the display does Not come on the external monitor.

Some models of laptops have a poor cooling system design for their GPU chipsets.
(Graphics Processing Unit. or slang term > graphics chipset)

The cooling system varies from laptop manufacturer to laptop manufacturer, and model to model, but typically;

A) Cooling Fan
B) Heatsink
C) Cooling Tube

Typical construction of a Heatsink is a plate of metal with tall, thin fins protruding from it.
The tall, thin fins absorb heat from the plate of metal.
The fins then radiate the heat away.

The Cooling Tube is attached on one end to the Heatsink. The Cooling Tube is normally filled with Nitrogen.
The other end of the Cooling Tube has a metal plate, or plates, attached to it.

The metal plate sits on top of the Processor's case. Some designs also have another metal plate, which sits on top of the graphics chipset.
Some do not.

The Cooling Tube absorbs heat from the Processor, and graphics chipset, then transfers the heat to the Heatsink.

The Cooling Fan draws air into the laptop through the Air Intake Duct, then flows air through, and around the fins of the Heatsink.

With some laptop cooling system designs, as mentioned above, there is no metal plate sitting on top of the graphics chipset.
The Processor, and graphics chipset are the two hardware components that put out the most heat.
If no metal plate is used to transfer heat away from the graphics chipset, the graphics chipset can overheat.

Other laptop cooling designs are inadequate in the cooling system provided, in relation to, if they do have a metal plate sitting on top of the graphics chipset.

The fan size, and/or the Heatsink's capability, are underrated in relation to taking care of both the Processor, and graphics chipset.

The Processor may receive adequate cooling, but the graphics chipset does not, and overheats.

If a Processor overheats, it turns off. (BIOS turns it off) This is so the Processor does not burn up.
Not so with a graphics chipset. It will overheat, and burn up.



Usually before the graphics chipset does burn up however, there is another process that happens.

The graphics chipset is mounted in a BGA surface mount, to the motherboard.

With the older Processors there were pins that came out of the bottom, and inserted down into socket holes in the processor socket.

With a BGA surface mount the chipset has solder balls in place of the pins.
The motherboard has matching copper pads.

The chipset is set into place on the motherboard's copper pads, then the chipset is heated until the solder balls melt.
This action solders the chipset to the motherboard.

If a graphics chipset becomes too hot, the solder begins to melt again.
The solder connections are now bad, and no graphics are displayed on the LCD screen.
Monitor is Black.

This is information on the problem above, in relation to the HP Pavilion dv2000 series, dv6000 series, dv9000 series, and a lot of other laptop computers.
Also a possible solution to repair.

(I would use a Heatgun instead)

http://www.youtube.com/watch?v=bnkQNmKauEc

If you post the Model Name, and Model Number, I may be able to find a free Service Manual for your Toshiba laptop.
(Example Toshiba Satellite P105-S9937
Toshiba: Laptop manufacturer name
Satellite: Model Name
P105-S9937: Model Number)

Regards,
joecoolvette

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Any idea what's wrong with my laptop? The screen went black and wont turn on anymore. Was using it yesterday when it suddenly went black. Took the battery out and put it back a few times but all the...

Is the laptop an HP DV 2000, 6000, or 9000 series? If so you could be one of the many afflicted with a problem that caused many HP laptops to go poof. There was an issue with these series of laptops motherboards causing the screen to go black, and then not power on. There was a recall that made the manufacturers warranty a year longer (from 1 to 2 years) but that has long since passed. Since it is the main board of the computer, it's a several hundred dollar repair and is typically more expensive to repair than it would be to buy a new laptop.

Regardless of whether or not this is your issue, I would recommend re-seating the RAM or having someone who is familiar with computers do this for you. Basically by removing and re-inserting the RAM in the computer you ensure there is a snug fit as this could cause a similar problem.
0helpful
1answer

When power on the screen is white with pixie colored lines going thru can not see screen then screen goes black windows will try to load but goes all black but power is still on

sounds like either an LCD panel problem, or a video controller. First thing, connect an external monitor and test if the same thing happens with it. You may need to press FN + F8 together to switch the display to the external monitor. If same thing happens, there is a problem with the video card. Try to boot in safe mode and if same issue, you either need to proceed in getting a new video card/motherboard if the problem is happening even during the Dell BIOS screen. If it happens pass the BIOS screen only, you may try a reinstall or repair of Windows. If external monitor is okay, you'll need an LCD Panel repair/replacement. Let us know how it goes and your rating/comment would be appreciated.
0helpful
2answers

My laptop hp have problem monitor giving mesage ''monitor going to sleep''

hi you will need to reinstall the vga of the system to enable it not to write that again
0helpful
1answer

The screen is black and there is no charging. No

If the screen is black, itis always recommended taht you do a Monitor self test by unplugging the PC from the Monitor and turning on the Monitor.If the If we see that "Video cable unplugged/Check Video cable", that means the Monitor self test is passing.We need to t/s on the PC...We can open the tower and take out the RAMs and the BIOS battery and do a m/b self test..If we hear a beep sound from the m/b, that means the m/b is good.We can go ahead and reseat the video card(if any) on the m/b and check again..Hope this works.
0helpful
1answer

Black screen

• 1) TAKE OUT YOUR LAPTOP BATTERY
• 2) REMOVE YOUR AC ADAPTOR CORD, that's the wall power, remove it.
• 3) NOW HOLD DOWN THE POWER BUTTON FOR 30 SECONDS.

That will drain any static electricity that has built up on your laptop system board and many times fixes the problem of a black screen. After the 30 seconds re-connect your laptop to the wall power and hit the power button normally and see if the laptop comes back up.

Replace your battery.
Restart!
0helpful
1answer

Auxilliary monitor on Dell Latitude D610 laptop goes black.

motherboard and graphics adapter may need replacement
0helpful
1answer

My computer turns on but my screen is black

PLEASE SPECIFY THE ISSUE
& ALSO CHECK WHETHER THE MONITOR PASSES THE SELF TEST.
0helpful
2answers

Black Monitor

Try taking out your battery and leaving it out for 5 minutes.  During boot press F2 to access BIOS to check your default video out source is LCD.  Also try Fn+F5 to change the modes of video after you think windows is all the way booted up.  Does it POST?  When booting does the drives make noise then hear a beep.  If it beeps it passed Power On Self Test.
James Mac
0helpful
2answers

MY LAPTOP GIVE ME A BLACK SCREEN

hi!

black screen at startup? do you still see the Dell logo at startup? try pressing Fn+F8 at the same time at the black screen and see if it works. Or else, try a working external monitor and check if its a OS problem or a screen problem. You can also run a diagnostic test by holding down the Fn key while its off and then press the power button while still pressing on the function key to check if you will still see the diagnostic test for the LCD.
Not finding what you are looking for?

603 views

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...