Question about Canon PIXMA MX310 All-In-One Printer

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Initial set-up/fax settings

In setting up this printer, we are unable to make a copy as the setting for paper thickness comes up. We keep getting a ringing and somehow cannot get everything set. We do not have it hooked up to a computer and do not plan to do so. This is to be used mainly as a copier and fax for a non-profit organization. Is it possible to get a manual for this machine?? We just purchased it a week ago.

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Hi patmenkl - below is a link where you find your manual. There is also a quick start guide and and easy setup instructions if you need. If this is what you were looking for PLEASE rate this as fixed. This site can be slow so give it a minute. If you need more help just add a comment and I'll be happy to assist you further. Thanks.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Jeff

Posted on Jun 29, 2008

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My MX882 keeps feeding from back tray. How do I get it to print from front tray ?


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Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

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I keep getting the Unable to clean message, even after cleaning manually. Is my printer about to go to printer heaven?


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

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1 Answer

All faxes get paper jammed in the back or no paper feed at all. Unable to receive any faxes. What would cause this and how do I fix?


power off the unit, check for foreign objects inside the printer. power on the unit. try to photo copy. for the fax,fax settings must be configured. ecm and v.34 must be off. also check if the phone line from the wall jack if its connected to the line port.

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Have a brother DCP- 115C and had a paper jam, I removed the paper from the printer cleared the jam and now printer is telling me Unable to clean see Trouble shooting and routine maintenance in users...


The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:
1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.
2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0
3. press up arrow key several times to get to the Purge item
4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter
5. press Stop/Exit key to go to root of maintenance mode
6. enter 9,9 to exit maintenance mode
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Resetting purge counter on: MFC-620CN / MFC-420CN / MFC-410CN / MFC-210C and FAX-2440C:
1. Enter machine maintenance mode (on MFC-210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode.
2. Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
3. Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4. Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5. Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6. Press the 9 key twice to return to the standby state.

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1 Answer

Paper thickness error not clear


i have a brother DCR375CW and it will not print on card it keeps saying no paper feed , how do i set it for card thnaks

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1 Answer

Jsut plugged in machine


The Paper Thickness Lever should be set to the left for normal/plain paper. This switch can be seen inside the unit in the area of the paper output tray.

May 22, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax unable to print!


what is your email address..

Mine is : sheikh@aol.in

Clear all pending documents after disconnecting usb cable...

the deleted all printer icons 6100 series from ur pc including fax & printer...
Then initiate PNP by making sure printer is on without blinking lights,, connect usb & follow pc screen..
Hope ur issue will be resolved..
God bless

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Brother MFC6800 not printing


To answer more effectively - how is the printer connected to the iMac? Is it a USB connection, a printer cable, is the MFC 6800 connected to a print server, an AirPor, etc? A second question I have is if you are trying any kind of tricky printing such as manualduplex printing.

Also, a shot in the dark...Is the Auto Reduction set to on or off? To check:
1. Press MENU/SET, 2 (Fax), 1 (Setup Receive), then 4 (Auto Reduction).

2. Press the up or down navigation key (keys located above and below the
MENU/SET key) until the display shows "Reduction: ON?".

3. Press MENU/SET.

4. Press STOP/EXIT.

Another item to keep in mind:
You can use three sizes of paper for printing your faxes and
copies---letter, legal and A4. When you change the size of paper you ha
ve loaded in the Brother machine, you need to change the setting for the paper size so your Brother machine can fit the incoming
fax on the page. To set the Paper Size:

1. Press MENU/SET, 1 (General Setup), then 1 (Paper Size).

2. Press the up or down navigation key to select LETTER, LEGAL, or A4.

3. Press MENU/SET.

4. Press STOP/EXIT.


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