Question about GE GSS20IEP Side by Side Refrigerator

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GE Side By side doesn't cool and freexer frosts up

We have a GE side by side refirgerator its about 4 years old. The freezer gets about as cold as the fridge does and the fridge doesn't get cold at all, plus the freezer frosts up on the insde.
We had a friend look at it and they said that they thought it was the control board because it's not going into defrost at all. We replaced that yesterday. I defrosted the inside with a blow dryer before we replaced the part. Once we plugged it back in it was running all night but it never did get cool. Now this morning it is frosting up on the back of the freezer again. ANy suggestions?

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Most common problem on GE's is the defrost heater(s) has gone bad. They are a glass tube and when they go bad the tube will have a burnt or black color to it. A good heater will be clear. I bet that is your problem. Seems to be the problem about 90% of the time on GE not defrosting.

Posted on Jul 14, 2008

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We have a GE side by side refirgerator its about 4 years old. The freezer gets about as cold as the fridge does and the fridge doesn't get cold .

Posted on Jul 08, 2008

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