Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Brand new GE wont get cold

We bought a brand new GE 25 cu.ft. french door freezer on bottom yesterday and the temps say "OF" I put it on turbo freezer and turbo cool, and I have set the freezer to -2 and the fridge to 38 (recommendations). Both flash -2 and 38 for about 3 seconds and then the display reverts to "OF"

food is now ruined (24 hours - all freezer food has defrosted).

Pissed off. Please help.

Anita

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Sounds like the installers had to remove the doors when the unit was delivered. If they did they might not of hooked the wire harness up at the top of the door hinge or damaged the room thermisters at the top of the door hinge system. Also there is 2 magnetic switches under the top of the doors, you might check the wires on them as well.

Posted on Jul 03, 2008

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