Question about GE JVM2070 Microwave Oven

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Microwave turned off

After boiling water under the control panel it turned off. Any suggestions?

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  • GE Master
  • 9,098 Answers

I always suggest that the hood / exhaust fan be on whenever you're cooking on the stove top. This helps keep grease and steam out of the controls.

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

Otherwise, you may have a bad controller, which we may be able to repair for you.

Posted on Jul 01, 2008

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Posted on Jan 02, 2017

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1 Answer

Micro won't work after boiling water under it all day


I am not sure what you mean by boiling water under it all day. If it was under the unit, it probably shorted it out and it won't work. If you were using it constantly to boil water, you may have overheated it. To be safe, please unplug it and call the manufacturer.

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Shows a 5E error code. Can you help?


SE means you have a shorted membrane keypad.

Actually the best overall solution to this problem is usually to order a new controller assembly (control box) and install it yourself. It's pretty simple.

We have a similar service manual and have uploaded it to our site here to help you.

Your part numbers may be different, so you can find helpful exploded views by entering your actual full model number at the Sears parts direct Web site here.

At Web site , they have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Some connectors on the relays may have a lock:

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The microwave quit working. I could still use the timer and the fan. After a year, I had a pot of water boiling on the right back burner of my cook top and the microwave exhaust fan came on. I could not...


I think a bad connection in a lucar styl plug is the problem.
Check all of the connectors that come from the switch/control pannel and the magnetron's transformer.
Make certain that it is not still charged up at a lot of voltage in the capacitor is lethal!!!!

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Boiling water caused large "Pop" sound/microwave not working now


I would guess that the boiling water may not have been the cause ...
If you are lucky ... try this first:
Unplug or turn the circuit breaker off (if it is a built in unit). Wait an hour and then repower.
Odds are that will not clear things up ... but it is easy to try. Probably one of the electronic internals broke.
A number of different internal component problems could cause this heating failure in the microwave. It could be the magnetron, the high voltage transformer, the PC board, the diode, and the capacitor. This type of problem will need to be diagnosed and repaired by a service technician. Microwaves are inherently dangerous to service. This type of repair is not something that you want to try to do yourself. Internal capacitors in the microwave can retain a lethal electrical charge even when the microwave is completely unplugged. A microwave radiation leakage test should be performed on the unit using proper testing equipment following any internal component repair.

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wow, from the looks of it you need to unplug wait 60 seconds plug in to restart, ot buy a new microwave. Perhaps if in the microwave terms it didn't say not to do that call the manufacturer and the will replace it for free

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Whenever anyone uses the stovetop to boil water, the steam seems to affect the microwave and causes it to turn on by itself and the panel buttons will not work


did it come with the exhaust fan under it? if so just turn it on when boiling water if it didn't try to find one that goes with the unit and hve it installed, this is theonly way to fix the problem

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Can i use water boiled from microware to make formula milk for a baby that is 1yr old


I wouldn't recommend to use the microwave to boil water. Here you can read the reason why: http://www.snopes.com/science/microwave.asp

Water can 'explode' when heated in a microwave under certain conditions. Best way to boil water should either be using a water boiler or an old-fashioned kettle.

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