I can't get out of the screen that says Enter PUK: at the top and INSTR. at the bottom. Nothing I enter works. Pressing the menu key takes me to a screen with Instruction:
Blank to fill in,
and Back at the bottom which brings you back to the PUK screen.
Turning the phone off and on doesn't work to eliminate it.
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If your phone is a Samsung Galaxy S4 the following should work.
Step one: Turn the phone on and open up the dialler. Step two: Then type *#0011# on the keypad. Step three: Press the menu key, then tap BACK on the screen, press the menu key again and this time select KEY INPUT.
When the box appears enter the number '1' and press OK. Step four: Once again press the menu key and then tap BACK on the screen.
You should now be in the ServiceMode main menu.
Tap on the first option - UMTS,
then tap the first option again DEBUG SCREEN,
then tap on PHONE CONTROL,
then NETWORK LOCK and finally PERSO SHA256 OFF. Step five: Head back to the UMTS menu by pressing the menu button and tapping Back on the screen. Step six: From here tap COMMON, then NV REBUILD and finally RESTORE BACKUP.
Step seven: Now wait for a few minutes while your Galaxy S4 reboots.
I got this info directly from Boost Mobile and it should be applicable to ALL Motorola i-Series cell phones.
1. Obtain your PUK code from your cell phone carrier or from the SIM card if you still have it
2. Turn your i-Series phone if it isn't already on.
3. Press the following keys in the following order:
*(star) # Menu (The 4 squares) 1
4. The menu to change your SIM Pin will pop up. Select that option.
5. Enter your PUK code (Mine was 8 digits)
6. Enter your new SIM PIN code (0000), (1234), or whatever you like.
7. Verify your new SIM PIN code (The same as you entered above)
And that is how you enter your PUK Code on a Motorola i-Series Cell
These directions are for an AT and T phone, but other than that would be the same for any carrier.
A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card.
You can obtain your phone's PUK code from your carrier in one of these ways:
Log in to Your account.online
Use a Technical Support Chat
Contact your carriers Customer Care
Get Your Phone's PUK Code Online
Go to the Phone/Device page.
From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading.
The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card.
Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.
Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator
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Let me give you a little background and then some solutions. This is
generic because I don't know your carrier. I'm using ATT as an example.
Phones are naturally unlocked, but a service provider might lock them
When originally manufactured, all GSM cell phones are unlocked. That is,
they can be used with any SIM from any cellphone service provider -
always assuming, of course, that the cellphone service provider has
compatible GSM service on the same frequency bands that the phone can
Most cell phone service providers electronically 'lock' the phone so
that it can only be used with their service. There are obvious reasons
why they choose to do this - in particular, to force you to pay what are
usually very high roaming charges when you take your phone out of their
network and use it elsewhere in the world.
Fortunately, this locking is reversible. With some phones, it is
possible to simply enter an unlocking password code into the phone and
it is immediately then unlocked. Other phones need to be connected up to
a special unlocking data terminal.
Your phone has to be unlocked by the carrier. LG, Motorola, Sony
Ericsson, Nokia and most of their ilk, will not give consumers the
unlock codes but don't despair.
A PUK (PIN Unlock Key) code is required to unlock SIM cards that have
become locked following three successive incorrect PIN entries. If your
SIM card becomes locked, you will need to get a PUK code from your
carrier. For example, if you have AT&T to unlock your SIM card, you
can obtain your phone's PUK code from AT&T by:
? logging in to your my wireless Account online
? using their Technical Support Chat
? calling Customer Care at 1-800-331-0500
To get your phone's PUK code online from ATT:
? Log in to your my wireless Account.
? Select My Services under My Account.
? From the My Services screen, select My Phone/Device.
? Select Unblock SIM Card.
? The Unblock SIM screen will display your PUK code.
Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.
Note: If you enter the wrong ATT PUK code 10 times in a row, your SIM
card will be invalidated, and you will need to purchase a new SIM Card.
The phone will display the following error: "PUK blocked call operator."
There are three other ways to unlock a phone:
? The carrier will unlock the phone for you at one of its retail outlets;
? You can do it yourself by clicking on this link Free Unlock Codes ,
? Pay $3.89 at the following website: www.theunlockshack.com/. I have absolutely no affiliation or relationship with The Unlock Shack or its principals.
Sometimes you are asked for an EMI (Also known as IEMI) number. Let me explain that process to you.
MEI (International Mobile Equipment Identity) numbers are used to help
mobile phone companies and you keep track of mobile phone usage. If your
phone is lost or stolen, the phone company can enter the IMEI number
into the database and permanently deactivate the phone. Even if the SIM
card is changed, the mobile phone will not work. There are a few things
you can do to find the IMEI number on a mobile phone.
Things You'll Need
1. Open the battery cover on your mobile phone and remove the
battery. The IMEI number should be located on the white label under the
battery. It will be 15 to 17 digits long with no letters or slashes.
You only need the first 15 numbers.
2. Replace the battery and power the phone on. If the IMEI
number is not located under the battery, there are other ways to find
it. Wait for the phone to initialize before continuing.
3. Enter *#06# on your phone's key pad. When the final # is
entered, a 15-digit number with the title "IMEI number" will appear.
Copy the number down and keep it for future reference.
4. If that didn't work you have still more options. If your
phone is made by Motorola, you need to press #,*, (menu) and then press
the right arrow very quickly. Do not pause when pressing the keys. The
IMEI number will appear on the screen.
5. Check the phone's menu if you have a SIM card. Scroll
through the menu until you find IMEI or SIM ID. Press enter to display
the phone's IMEI number.
6. If you have an older phone with a SIM card, you can press
the right arrow until you see IMEI. Press the Enter key to see the IMEI
number. If there are only seven digits shown, you can hit the Menu key
and then the Next key to see the remaining digits.
Tips & Warnings
Write down your IMEI code so you have it in case your phone is lost or stolen.
Report your phone lost or stolen immediately and give the phone company your IMEI number so they can disable your phone.
The IMEI number retrieval code (*#06#) does not work for all phones.
I trust that this is helpful and solves your problem. All the best
the puk or the pin unlock key is when you entered the wrong pin on the phone more than 3 times. To unlock it, you better call the customer service of your provider, which is vodafone, and ask for your puk. Accessing your puk is free. The vodafone site has an option to access the puk, just visit the vodafone site (example, if your from australia, vodafone.com.au then click on self service, then click on manage mobile settings online (including PUK), then click on learn more to activate your sim card using your PUK.
There are 3 ways to accessing your puk: the first is thru online: Register and/or login at My Vodafone. Once you've logged in, navigate to the My Vodafone menu (top of screen) and select 'My Phone Setup' then 'Settings Summary'. The PUK code is located under Mobile Information second is thru email, on the contact us section provided on the site of vodafone third is thru contacting vodafone. once you have your PUK, enter the code on the phone, then you will be prompted to enter your chosen pin (4-8 characters) then re-enter your chosen pin then your phone should be working. please take note that some motorolla and sagem phone require you to enter **05* before the PUK
Finding a PUK (Personal Unblocking Key) number is not tough job. To find a PUK code all you have to do is call up on the customer care number and ask them to help you with the issue. Before they provide you the PUK code, they will ask you several questions. You need to give them the appropriate information. Customer care of your service provider are the only source from which can give you the PUK code. At the time when you enter a wrong pin number three times. The phone asks you for a PUK number. The PUK code is generally eight digit number This PUK number is an unlocking code which helps you to unlock the phone and use it. If you enter a wrong PUK number 10 times than you simcard gets rejected. Then you will have to but a new simcard. It might happen that your phone might ask you for PUK2 after you enter your PUK number. hope this helps
If you enter wrong password for more then 5 times,it ll ask you to enter the puk number....now call your customer care and get the puk number...enter the puk number in the space given for password....thats it...problem is fixed If you had locked your mobile then update the formware all saved passwords will be deleted.
1.no disc 2.finalised.3.right region code and matching dvd, infront of your manual says discs won`t play.
If you forgot you can generate master code using your IMEI, which can be viewed by pressing *#06# and keying that in the link mentioned below,, http://www.unlockme.co.uk/master.php
If you enter wrong password for more then 5 times,it ll ask you to enter the puk number....now call your customer care and get the puk number...enter the puk number in the space given for password....thats it...problem is fixed If you had locked your mobile then update the formware all saved passwords will be deleted
Go to messages, new message, go to the menu(middle button) select entry options/method/settings, go to primary and select TAP English, go to Secondary and select None. Text-Entry Methods: iTAP - Lets you enter words using one key press per letter. The iTAP® method combines your key presses into common words and predicts each word as you enter it. TAP - Lets you enter letters and numbers by pressing a key repeatedly to cycle through the letters and number on that particular key. TAP Extended - Same as TAP, but cycles through additional special characters and symbols as you repeatedly press a key. Text-Entry Modes: Primary - You can set your Primary entry mode to any iTAP or TAP entry method. Secondary – You can set your Secondary entry mode to any iTAP or Tap entry method, or you can set it to None if you do not want a Secondary entry mode. Numeric - Enter numbers by pressing the number keys. Symbol - Enter symbols by pressing a key; its symbols are displayed at the bottom of the screen. Scroll to the desired symbol and then press Select. To set the text-entry mode or method:
From a text-entry screen, press Options.
Scroll to and select Entry Setup or Text Setup.
Select the desired text-entry mode or method.
Tip: From any text entry-screen, you can quickly change your text-entry mode without leaving that screen. Press the # key repeatedly to cycle through the text-entry modes: Primary, Secondary, Numeric, and Symbol. With each press of the # key, the mode indicator in the upper left of the text-entry screen changes.