Question about Motorola Mobility RAZR V3
I can't get out of the screen that says Enter PUK: at the top and INSTR. at the bottom. Nothing I enter works. Pressing the menu key takes me to a screen with Instruction:
Blank to fill in,
and Back at the bottom which brings you back to the PUK screen.
Turning the phone off and on doesn't work to eliminate it.
PUK CODE - you need to if you have the sim in the phone enter the PUK code that is on the sim card holder that you have or contact your mobile carrier helpdesk for further assistance.
Posted on Jun 29, 2008
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Posted on Jan 02, 2017
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These directions are for an AT and T phone, but other than that would be the same for any carrier.
A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card.
You can obtain your phone's PUK code from your carrier in one of these ways:
Log in to Your account.online
Use a Technical Support Chat
Contact your carriers Customer Care
Get Your Phone's PUK Code Online
Go to the Phone/Device page.
From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading.
The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card.
Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.
Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator
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