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We have a side by side maytag plus refridgerator freezer that has frost on and behind the back panel of the inside of the freezer. Everyting started to thaw. This happened to us before and we were told that there wasnt proper circulation in the freeze. We have thrown everything away and emptied both fridge and freezer but I can't remember how the problem was corrected. Can we just unplug the appliance and wait for it to thaw and dry out and start all over again?

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Unplugging and letting it completely thaw out is not the answer to your problem in the long run. You have a problem in the defrost system. These problems are normally cause by the following; The defrost timing device has failed. If it is a timer it can normally be located near the temperature control area. It will have a hole in the plastic cover through which you can access the clutch head screw. Turn the screw Clockwise very SLOWLY until you hear one audible click. that will put the system into the defrost mode. Wait about 25 minutes and the defrost of the freezer coil should happen. If the system does not restart and defrost happens, turn the timer again one audible click and the system will restart cooling. (Replace the timer). If the system restarts after the time period and defrost does not take place your problem is in the heater or defrost thermostat. Back wall must be removed inside the freezer to access these components.

Posted on Jun 29, 2008

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