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Whirlpool ET20DKXAW00 refrigerator. Freezer is cold but does not freeze and refrigerator compartment cool. Compressor runs and shuts off (seems to be working). I do not hear the fan run in the freezer compartment. Could the fan be the problem?

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Could be the fan - take back panel off and check it runs. could also be the compressor shutting down on overheat after running a while

Posted on Jun 29, 2008

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Whirlpool S20b American style f/f. The fridge is very cold and some foods are freezing.


Suggest lowering the refrigerator set point to a lower number such as 3. There is usually an indication of normal setting on the adjustments. Wait 24 hours and check the refrigerator compartment again. Use a thermometer to record the temperatures. The meat compartment will be normal just below freezing. If no success then read the following.

One reason that this occurs is that the unit is working near continuously to reach the freezer temperature. Another words the unit is not capable or cooling the freezer to the prescribed temperature. The result is the excess cooling eventually reaches the refrigerator section causing the refrigerator to freeze. The unit will if this is the case run nearly continuously. This situation is counter intuitive. Freezer not reaching set point, excessive cooling over cools refrigerator therefore refrigerator freezes.

The cause is either the freezer door/seal is not closing or sealing the freezer compartment or the compressor or defrost cycle is not functioning properly.

Check the freezer door seal using a strip of paper. Check to see if air is flowing from the vents in the freezer. Using a thermometer check the temperature of the freezer. Listen for and record if the compressor is running or not.

The normal freezer temperature is around '0' Fahrenheit. If no or little air is flowing from freezer air vents look for ice on the back wall. If ice is present it is likely the auto defrost cycle is not working. Attempt to defrost by hand which requires several hours with everything removed.

Check that lint and dust has not blocked the coils under the unit and that the lower fan is running. Usually warm air exits from the machine grill in the front. Remove the grill and check for air flow and debris buildup. Vacuum if necessary.

And unfortunately if the compressor runs continuously and no air blockage underneath would indicate that the cooling capacity is reduced requiring a major service or replacement.

Hope this helps?
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Oct 17, 2016 | Whirlpool Refrigerators

1 Answer

My Whrilpool 3 Door Protton refrigerator was found cooling only freezer compartment, not refrigerated compartment. Local mechanic told that it is a defrost problem and replaced two bi-metal thermostat


this seems to be a major issue with whirlpool and kitchenaid multiple door refrigerators. The defrost timer device on the compressor does not function properly or fails and the cooling coils freeze up. Check the little fan that pulls air through the freezer coils to make sure it is running (that cools the refridg) if not running then it is bad and causing problem. Otherwise you have another bad defrost relay on the compressor. It's easy to change and cost about $25 at the parts store. I just defrost mine every six months or so since none of the ones I tried work very well. Its just a bad design that is still propagating in whirlpool devices.

Jan 06, 2015 | Refrigerators

1 Answer

Should the fan operate all the time in my refrigerator


Most of the time it runs only when the compressor is running. In other words compressor and fans will run together when the fridge thermostat ask for cold and stops together when thermostat is satisfied. In newer fridges some time inside fan (evaporator fan) might PERIODICALLY run without compressor to circulate little cool air to fridge compartment from freezer compartment.

Sep 30, 2014 | Whirlpool Refrigerators

1 Answer

I have cleaned the coils this morning, but the refrigerator section does not appear to cool. The freezer seems fine. This is model eti18PKXGWI ser no. 042 9086 eemingly c. 10 years old.


Your freezer fan has probably quit. On most refrigerators the freezer is the only compartment actually cooled by the compressor and coils. The refrigerator compartment is feed cold air from the freezer compartment by way of a small fan. If you have you refrigerator turned all the way up and the door open you should here the fan running and be able to feel air moving somewere in the refrigerator compartment.

Sep 05, 2010 | Whirlpool Refrigerators

2 Answers

The freezer section of my fridge freezer side by side has broken down and will not freeze. The fridge side seems fine. Is it worth getting repaired? Prior to this I often heard like a clicking/ tapping...


So your refrigerator section is cooling fine ? When the compressor motor is running and you open your freezer, is the fan running ? You might need a simple fan replacement - The most costly repairs to a refrigerator is usually the compressor - as long as your compressor is running and you have cooling, the other most common problems are control board faults, evap fans, defrost timers, all of which can be fixed.

Is your freezer iced up when this happened - turning the refrigerator off and unplugging it, try removing the back panel of your freezer and locate the fan - look for anything obstructing the blades - maybe ice or other......otherwise you may need this serviced.

Is it worth it ? It depends - how much did you nitially pay for this ? How long have you had it ? How much are estimated costs for the repair - if the problem is one thing needing replaced and doesn't cost you a lot of money, yes it is worth it.

Aug 17, 2009 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Freezer not freezing properly


You have a manual defrost freezer . Ice build up of over 1/2" can act like insulation on wires . If you have no frost build up , and runs constantly , then compressor or refrigerant leak is the problem . Advise to replace freezer . Only 2 parts on manual defrost freezer...compressor and cold control . Compressor will not run if bad cold control . If you have a leak , very expensive to have repaired .

Jul 10, 2009 | Whirlpool GD2SHGX Refrigerator

1 Answer

Maytag Plus side by side (Model MSD2356AEA)not cooling in


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101


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Jun 09, 2009 | Maytag MZD2766GES Side by Side...

2 Answers

Side by side refrig/freezer not cooling


Hi,

if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.

thanks,

Mar 28, 2009 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Freezer/refrigerator compressor running constantly


th ebi-metal is a thermostat which shuts the defrost heater on/off, but doesnt actually put the unit into defrost. if it were bad the defrost heater would never go on resulting in massive build up of ice on back wall of freezer, and noticable refrigeration sect. cooling.. dont know how you know the compressor never shuts down, but if that the case perhaps you have a sealed system/ freon issue. try removing the back panel of freezer section and check the evaporator coil. you shuld have an even frost pattern over the entire evap coil. if theres just frost over the top 1or 2 coils, and the rest of coil is shiny aluminum , thats an indication of a sealed system issue.( 5 year part warr by manufacture) def not a do it yourself issue...but that would,, depending on extent of restriction/loss of freon,, cause freezer to freeze and defrost eratically,and the compressor would be running constantly trying to achieve a good stable temp

Apr 02, 2008 | Refrigerators

3 Answers

Kenmore refrigerator not cooling or freezing


my refrigerator suddenly stop cooling all the fans run normal. It makes a click Noyce.

Jan 11, 2008 | Refrigerators

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