My zen mozaic ez300 gets freezee when it starts with rebuilding

Either the switch is broken or the battery is dead.

It is recommended to charge a the battery at least 10 hours for the first time.

just get a hammer and use it to your ez300 then go to a store and buy a new one...

In your case, you can simply go to any Electronics shop who are dealers of your MP3 player model and you can get them support regarding any repair or if it is still covered with warranty that would sounds good. Just check your warranty receipt in that case.

Hi, I was just wondering, have you been able to solve the problem? I have the same and cannot find the answer anywhere.:-(

Thanx.

hold the play button to turn it on an use the play button to turn it off

Hello,

All support for Creative Zen Mozaic is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17897,VARSET=CategoryID:213

After selecting a download you'll have to scroll down and AGREE.

There's a Quickstart User Guide link near the player's picture: select the Quickstart front and back page for this short guide.

For a manual go for a dowload of the latest Starter Pack:
Download the execute file "ZENMozaic_PCApp_E6_1_16_02.exe".
Install Creative Centrale: double click the execute file.

After installation there's a user guide with the name manual.chm under
"Hard Drive location for programs", e.g. C:\Program Files\Creative\Creative ZEN Mozaic.
The manual can also be opened from start > All programs > Creative > Creative ZEN Mozaic > Creative ZEN Mozaic User's Guide.

hy,my Zen Mozaic ez300 can't download video.why?

Support for EZ300:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=231&subCatName=MIDI+Keyboards&prodID=18430&prodName=ZEN+Mozaic+EZ300
1. Have the player charged.
2. Push the resetbutton on the left side with a paperclip.
3. When this not solves the problem perform the "mp3 recovery tool" [Note: first back up the data content of the player]:
http://www.creative.com/mp3playerrecoverytool/

well if you go to settings look for something that change the order usually like my psp gaming system u cant change it without changing the way the system is programmed so just rename the music in the order u want it to be.