Zenith Z50P3 50 in. Plasma TV Logo

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Posted on Jun 29, 2008

Zenith plasma TV-no picture

When I turned on my Zenith plasma TV yesterday ( we have a sat. dish) the picture came on & then went off shortly thereafter. Now I have sound, but no picture. The other TV on the same sat. dish receiver is working fine & I can switch channels OK on the receiver, but still have no picture and just sound. This TV is only a couple years old & there has been no lightning or other damage. Any clues? Thanks! John F.

  • Anonymous Aug 05, 2008

    my tv has no image, everything else work

  • ylu5588 Nov 24, 2008

    I have the same problem. My daughter was watching it one day and all of a sudden, the image went out. Everything else is fine. How can I fix it. It's only 3 years old.

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5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jul 15, 2007

SOURCE: Green light blinking- no picture

I recently had the same problem as well. I called zenith/lg and I bought this model in Jan of 2006. The lady on the phone said they are well aware of the problem. She asked me to have a copy of my receipt faxed over from best buy and then she'll set me up with their repair center. I was barely on the phone with her 10 min. The repair center is coming out next week to fix the tv and all parts/labor are being covered.

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Anonymous

  • 1 Answer
  • Posted on Sep 12, 2008

SOURCE: Plasma Screen not working only sound

It might be one of the power supplies. There are three in this model. One for the sound, one for the video, and one for the computer components. The video power supply is probably shot. They cost about $200 a peice from LG. If there was a "pop" sound when the video stoped, then it might be one of the circuit boards in the back. Yet again, they are three, each costing around $200 from LG.

ginko

Ginko

  • 19396 Answers
  • Posted on May 05, 2009

SOURCE: no picture but has sound

The problem can be caused by a bad sustain board (Ysus Zsus) , the popping sound is often caused by a capacitor blowing up.
The TV must be taken apart and tested before eventually replacing sustain boards.

Anonymous

  • 2 Answers
  • Posted on Jul 29, 2009

SOURCE: Popped just like the rest

Please take the time (5 min) to file a complaint with www.consumeraffairs.com...you will see that you are not the only one with this exact same issue on this zenith plasma model Z50PX2D:
http://www.consumeraffairs.com/search.html?cx=partner-pub-0200629403145096%3Aqt7mbbqybbg&cof=FORID%3A10&ie=ISO-8859-1&q=zenith+plasma+#1124

Anonymous

  • 2 Answers
  • Posted on Jul 29, 2009

SOURCE: a large pop and I lost my screen, it turned black

Please take the time (5 min) to file a complaint with www.consumeraffairs.com you will see that you are not the only one with this exact same issue on this zenith plasma model Z50PX2D:
http://www.consumeraffairs.com/search.html?cx=partner-pub-0200629403145096%3Aqt7mbbqybbg&cof=FORID%3A10&ie=ISO-8859-1&q=zenith+plasma+#1124

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Something short circuit with its circuit board. you must have through knowledge in electronics, and work experience to do repair work to this Plasma TV. As you know, plasma TVs are the latest technology devices, and a mere knowledge in electronics will not help. It will be best to get this set repaired by any experienced service technician or by the authorized service center for Zenith at your town. [Short circuit protection circuit energized, and latched the relay, not to supply voltage to damaged circuit board is the problem] The click sound you heard was the latch sound of the protection relay.
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Please take the time (5 min) to file a complaint with www.consumeraffairs.com...you will see that you are not the only one with this exact same issue on this zenith plasma model Z50PX2D:
http://www.consumeraffairs.com/search.html?cx=partner-pub-0200629403145096%3Aqt7mbbqybbg&cof=FORID%3A10&ie=ISO-8859-1&q=zenith+plasma+#1124
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This just happened to my Z50 yesterday...10 days after it came back from the repair shop! The first repair was for the "popping" problem where the tv makes a loud pop and the screen goes black. This took 6 weeks to get fixed. For this new problem the repair center is getting hold of LG to find out what to do. I am also calling them because I see this is a major problem that people have been experiencing out of warranty. The first customer service rep told me I was out of luck but I am not accepting that answer. Good luck, we'll both need it.
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