The other day I was trying to charge my Zen when suddenly the charger stopped working. Now when i go to play my Zen, the screen is black, and i tried the reset button multiple times, but it wont do anything. I noticed the little play and back buttons are dimly glowing blue all the time, so it must mean it's on somehow. It won't play any music either. Is my Zen really dead? Please help me fix it!!!
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it could be the battery that is dead, however it is more likely that the chargers your are trying do not match the voltage needs necessary to charge it. just because a charger fits does not mean that it will actually charge it. LI-ion batteries are VERY picky and some can explode (literally EXPLODE as in bang, where did my hand go) if the wrong voltage is applied. here's the thing, most devices have a fail-safe built into them so that you cannot mess up the battery unfortunately the first charger you tried could have fried this making it unchargeable the reason the other charger works is because when a proper voltage is applied the power is split between running the device and charging the battery (this is cut off if too much power is applied) the actual battery takes very little power to charge you should look up the player via google and take not of the voltage and amperage needed to charge it these are important, there is a good chance it will still work. just buy the proper cable to hook it up to the PC this should charge it however that's not a guarantee the olympus mr100 for instance, would not charge via PC only with the dock and wall adapter. good luck and i hope this helps!
P.S. there is still the possibility that the bat. is fried and you may need a new one.
if you still have the usb cable of your creative zen, you can try to connect it to a computer. if it's detected properly, try to wait atleast 5 minutes for it to charge, if after 5minutes and it won't turn on. the board of your mp3 might be damaged.
The battery is bad or the charging circuit is flaking out. Try plugging it in and from the wall side of the charger, unplug and plug it in several times. Sometimes on the Zen players that will shock it back into charging. I have seen that same charging issue on several models of Creative players.
This solved the problem:
I plugged the ZEN out from the PC and pressed the reset-button, then pressed the play-button while turning it on again. when the creative logo appeared on the screen I released the play-button and a recovery-meny appeared. I used the clean-mode, which fixed the problem.
If charging by USB is not charging your player enough to even be able
to power up, then you're going to have to get hold of an AC wall
charger that plugs into the ZVM's round DC-IN jack (on the sync
adapter). PSP chargers work perfectly, if you have one. Let it charge
for a few hours this way, then post back.
If the light is flashing, that means it's charging, but it's possible
you're not getting enough charging current to really make a difference.
I would try charging the player with a wall charger (can you borrow a charger from a friend?)
Some USB ports are not powered. I've had problems on certain computers with it working/charging correctly. Laptops especially. Car charger works great everytime. Go figure. Some PC's may have an older version of WMP on it, which somehow gum's up the detection processes. Make sure the PC has WMP 11, and the drivers you need/Creative software on it.